I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... See more
Location
Switch locationUnit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB
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See what reviewers are saying
I needed a very random item (and found it) on Friday in the Birmingham ProCook in the Bullring. I haven’t been in a Procook shop for many years as their pans, cutlery etc really last so I don’t need t... See more
I had a fantastic experience at ProCook. The staff were incredibly helpful and attentive, taking the time to understand what I was looking for and allowing me to try different knives to get a real fee... See more
Company replied
I bought a set of knives and honestly wasn't expecting to be able to try them in store, saw how cleanly they cut though some veg and the product pretty much sold itself. The staff member who I now wis... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, United Kingdom
4.8
Excellent
392 reviews
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Love to shop here the staff are sooo…
Love to shop here the staff are sooo friendly and helpful
April 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Bullring
We appreciate your positive feedback! We are so happy you found our quality lovely at a great price.
I visited the shop for the first time…
I visited the shop for the first time to get a few items and found the staff very friendly and helpful
April 20, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to share your first experience in our shop! We're so happy to hear that you found our staff very friendly and helpful.
The member of the staffs was helpful
The member of the staffs was helpful. Listen to my concern and requirement
April 23, 2026
Reply from ProCook - Bullring
We're happy to hear that our staff was helpful and attentive to your needs. Thank you for sharing your positive experience with us!
Excellent Customer experience
Daryl was extremely helpful and approachable, he made me feel very welcome. The other member of staff was also friendly and helpful. Overall, great customer service! I would highly recommend visiting their store in the Bullring.
April 22, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to share your experience! We're happy to hear that you felt welcome and found our team members helpful and approachable. We're glad you enjoyed your visit to our store.
I like the quality and price is…
I like the quality and price is affordable for average people. I wish they have more designs in crockery
April 8, 2026
I was Impressed
I was . Impressed . With the customer service. Very helpful staff. I like the shop . Didn’t get what I was looking for. But that is ok . You do a wide range of cooking utensils & crockery . a nice shop . & one that is most needed. Thank you
April 15, 2026
Ive been in a few times to buy knives…and other things
Ive been in a few times to buy knives and kitchen things the store is beautiful and I love the displays, I need new saucepans and still trying to pick my favourite, a much needed shop in the bull ring.
April 13, 2026
Truly wonderful shop it is on my list…
Truly wonderful shop it is on my list of places too visit when I shop in brum
April 14, 2026
The Products are of high quality
The Products are of high quality. Warranties are great to have. A 25-year warranty on a pan is amazing.
April 14, 2026
Reply from ProCook - Bullring
We're happy to hear that you find our products to be of high quality and that you appreciate the warranties we offer. Thank you for your positive feedback!
Good knowledgeable,friendly staff
Good knowledgeable,friendly staff, good selection of products.
April 11, 2026
Reply from ProCook - Bullring
We appreciate you sharing that our staff was knowledgeable and friendly, and that you liked our good selection of products!
Bullring store visit
The man in the Bullring store was really helpful. He helped me find what I needed. I was pleased with his customer service.
March 28, 2026
Reply from ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our employee was helpful and you were pleased with the service.
Reply from ProCook - Bullring
We appreciate you letting us know our staff was helpful. We are so happy about the positive feedback!
Reply from ProCook - Bullring
We appreciate you sharing that our store was nice and our product was good quality; it means a lot to our team!
Amazing quality of Japanese knifesss
April 6, 2026
Reply from ProCook - Bullring
We're happy to hear that you find our kitchen tools high quality. We appreciate you noting the extra discount. Thank you for your feedback.
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