The sales advisor…sorry I didn’t get her name, had the most incredible knowledge of pans and guided me through all the options. Who knew how interesting pans can be 😁 The Elite Tri-Ply Ceramic Coate... See more
Company replied
Location
Switch location78-79 St Johns Street, IP33 1SQ Bury St Edmunds, GB
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See what reviewers are saying
Always friendly helpful staff. Some items can be a bit overally expensive but at same time they always have good quality stuff for cheaper and their deals are very good. My rechargeable coffee grinder... See more
Company replied
The serving bowls and pasta dishes I ordered arrived extremely well packaged and are great quality and look fab. Good value for money too. Procook are a very professional company selling really great... See more
Company replied
The staff were friendly, helpful and knowledgeable. I was impressed with the wide range cookware that I could use for my induction hob. Also, I liked the specialty cooking utensils that could be usefu... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
78-79 St Johns Street, IP33 1SQ, Bury St Edmunds, United Kingdom
4.9
Excellent
1K reviews
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Reply from ProCook - Bury St Edmunds
We appreciate you letting us know that our service was excellent, our choice was great, and our staff were really helpful!
Always great
April 18, 2026
Wonderful selection of everything you…
Wonderful selection of everything you would need for food preparation, and excellent service 😀
April 16, 2026
Very helpful salesperson helped me find…
Very helpful salesperson helped me find exactly what I was looking for.
April 12, 2026
A very impressive store.
The staff were friendly, helpful and knowledgeable. I was impressed with the wide range cookware that I could use for my induction hob. Also, I liked the specialty cooking utensils that could be useful around the kitchen. Finally, the prices were reasonable for exceptional quality cookware.
April 11, 2026
Definitely a revisit when next in Bury
A very pleasurable Saturday afternoon browse that resulted in buying a few items. If you love to cook, then a visit is a must as large selection of cookware at reasonable prices.
April 11, 2026
Reply from ProCook - Bury St Edmunds
We're so glad you enjoyed your Saturday afternoon browse and found some items you loved. It's great to hear that you appreciate our large selection of cookware at reasonable prices.
A very helpful assistant😊
April 10, 2026
Reply from ProCook - Bury St Edmunds
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Reply from ProCook - Bury St Edmunds
We're happy to hear that you had a great service experience! We appreciate your kind words and are grateful for your continued support.
The shop is a delight
The shop is a delight, everything is laid out to make shopping easy. We know the brand well and the quality at affordable prices. We were shopping for a large ‘not non stick pan’ for our son, the assistant was so helpful, just what we needed to make sure we were purchasing the right pan for his needs.
April 10, 2026
Reply from ProCook - Bury St Edmunds
We are so glad you appreciate our kind team and service. Thank you for your wonderful feedback; it means a lot to us.
Reply from ProCook - Bury St Edmunds
We appreciate you sharing that our staff was helpful and that you liked our lovely shop and reasonable prices!
Reply from ProCook - Bury St Edmunds
We appreciate you letting us know about our knowledgeable, helpful, and friendly service; it means a lot to our team.
Friendly and very helpful staff
April 7, 2026
Always friendly helpful staff
Always friendly helpful staff. Some items can be a bit overally expensive but at same time they always have good quality stuff for cheaper and their deals are very good. My rechargeable coffee grinder, which cost £20 is like the best thing ever, works perfectly and have freshly grounded espresso coffee every day as result, who needs to spend tons of money on a fancy grinder.
April 2, 2026
Reply from ProCook - Bury St Edmunds
We appreciate your feedback and are glad you enjoyed your experience. It's great to know our staff was helpful and friendly! We're happy you found some good deals and that you're enjoying your coffee grinder.
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