Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... See more
Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
My first time experience to Procook was really good. The staff were very experienced and customer friendly. I will definitely buy more stuff from the shop.
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1K reviews
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Very helpful friendly staff.
August 1, 2026
I loved the staff and the customer…
My first time experience to Procook was really good. The staff were very experienced and customer friendly. I will definitely buy more stuff from the shop.
August 1, 2026
Everything you need for your kitchen…
Everything you need for your kitchen and plenty you don’t know you needed until you see it in there shop . Sells high quality items at good prices . Staff are always very pleasant and helpful
July 31, 2026
blender noy yet used getting last use…
blender noy yet used getting last use of old won it appears it will suffice for my needs
July 26, 2026
My issue was dealt with very swiftly by…
My issue was dealt with very swiftly by a member of staff.
July 30, 2026
Great Customer Service!
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t actually planned to make a purchase, but with her expertise it made a very compelling case to upgrade our old set, so we did!
July 25, 2026
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
July 24, 2026
Extremely helpful staff and great…
Extremely helpful staff and great products with guarantees that give customers absolute confidence.
July 23, 2026
Lovely staff
Lovely staff, great service and they had everything we needed and more. Beautiful wine glasses!
July 18, 2026
The person who saved me young man with…
The person who saved me young man with good experience very good customer service good advice given
July 12, 2026
Excellent product and service.
July 15, 2026
Very good customer service ,quality…
Very good customer service ,quality product at a competitive price.
July 13, 2026
Excellent customer service
Staff very helpful and friendly . They pointed out promotional offers that I hadn’t noticed .
July 13, 2026
ProCook team is amazing
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendly and supportive. Could not recommend more
July 12, 2026
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