Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... See more
Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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See what reviewers are saying
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
My first time experience to Procook was really good. The staff were very experienced and customer friendly. I will definitely buy more stuff from the shop.
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1K reviews
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Sales Assistant so helpful at a busy time of day.
There were a lot of great kitchen products on sale, and the Sales Assistant was so helpful and knowledgeable at a busy time of the day.
May 17, 2026
Reply from ProCook - Cannock
We're delighted you found great kitchen products and our Sales Assistant was so helpful during a busy time. Thank you for your kind words!
Super friendly
Super friendly, knowledgeable and helpful staff!
ProCook products are excellent quality at a very reasonable price.
Highly recommended the products and knowledge the staff have. Cutlery and cooking tins spot on.
I’ve shopped both in the Solihull branch and the McArthur Glen Outlet. In particular a shout to the staff in McArthur Glen. Thanks for the recipe cards my banana bread has stepped up a level!
Thanks guys keep up the good work. Many companies could learn a thing or two from you!
April 26, 2026
Reply from ProCook - Cannock
We truly appreciate your wonderful feedback! We are so pleased to hear that our staff provided you with such a positive experience and that you are enjoying the quality of our products. It's fantastic to know your banana bread has improved with our recipe cards!
Friendly advice and service
Friendly advice and service, the staff are very professional.
My only complaint was the new kitchen knife I bought had nothing on the display to say it is not dishwasher safe.
Fortunately the assistant who served me told me.
I am more than happy with the product and will be visiting again.
May 3, 2026
Reply from ProCook - Cannock
We are so glad to hear you had a positive experience with our staff! We appreciate you bringing the display information to our attention; we will certainly look into adding care instructions for our products. We look forward to your next visit!
The lady that assisted us was so…
The lady that assisted us was so helpful and kind and helped us get exactly the knives we needed without breaking the budget. Didn’t catch her name but thank you!!
May 9, 2026
Reply from ProCook - Cannock
We're so happy our team helped you find the perfect knives within your budget! Thank you for sharing your positive experience.
Reply from ProCook - Cannock
We are glad our staff was extremely helpful during your visit.
Very friendly and helpful staff
Very friendly and helpful staff. Knowledgeable about products on sale.
May 8, 2026
Reply from ProCook - Cannock
We're so glad our staff was friendly, helpful, and knowledgeable about our products. Thank you!
ProCook swivel blade 'y' shape peeler with Safety blade cover. The only company I've found with the cover.
ProCook has virtually every essential for the kitchen. Regarding one of my purchases. The 'y' shaped peeler, its a second as a back up, purely because its such an excellent product. Not only does its sharp swivel blade glide through peeling veg, but the main reason I get it from ProCook is because of the safety plastic blade cover for when putting in the draw. I always used to go by what fitted straight and neat into cutlery draw but that straight regular peeler was hard work compared to the 'y' shape swivel blade with blade cover.
May 3, 2026
Reply from ProCook - Cannock
We're so glad to hear you appreciate the quality and thoughtful design of our Y-shaped peeler, especially the safety blade cover! Thank you for your wonderful feedback.
My experience was very good
My experience was very good. Very helpful service, warm and friendly.
May 3, 2026
Reply from ProCook - Cannock
We appreciate your wonderful review! We are so happy you had a very good experience.
Sales assistant very pleasant
Sales assistant very pleasant and very helpful, took the time to help us
May 2, 2026
Reply from ProCook - Cannock
We appreciate you sharing your experience! We're so glad our sales assistant was pleasant and helpful.
Good product choice
Good product choice and Theo was excellent, knowledgeable and very helpful.
May 5, 2026
Reply from ProCook - Cannock
We appreciate you sharing that our product choice was good and our team member was excellent, knowledgeable, and helpful.
Friendly staff and great products.
May 4, 2026
Reply from ProCook - Cannock
We appreciate your kind words.
The staff are very helpful and…
The staff are very helpful and knowledgeable and the prices are reasonable against other companies and they do special offers
May 4, 2026
Reply from ProCook - Cannock
We're so glad you found our staff helpful and knowledgeable! We appreciate your kind words about our reasonable prices and special offers.
super helpful staff and really nice and…
super helpful staff and really nice and even got me a deal for 3 pans cheaper than we were going to pay for 2. Well stocked shop.
May 2, 2026
Helpful staff and an excellent choice…
Helpful staff and an excellent choice of products all good quality
May 3, 2026
Reply from ProCook - Cannock
We're so glad you found our staff helpful and appreciated our product selection!
Sales assistant really helpful in…
Sales assistant really helpful in making my choice of what saucepans to buy.
April 29, 2026
Fantastic service received when I…
Fantastic service received when I visited the Cannock store. The assistant was extremely helpful and knowledgeable which made my purchase so much easier. Thank you
May 3, 2026
Great customer service
Great customer service, friendly and informative
Superb knives and other products
Excellent price, real value for money
May 2, 2026
Love the pro cook store.
Love the pro cook store.
Always friendly and informative and helpful.
Altho the tea service i bought wasn't a deal bought together or seperate.
Quality items though.
May 2, 2026
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