Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... See more
Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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See what reviewers are saying
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
My first time experience to Procook was really good. The staff were very experienced and customer friendly. I will definitely buy more stuff from the shop.
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1K reviews
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Reply from ProCook - Cannock
We appreciate your kind words!
Bought Gourmet saucepans
Bought Gourmet saucepans, excellent value for money.
Staff very polite and extremey helpful
April 27, 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff polite and helpful and liked the saucepans.
Excellent service from Theo in store
Excellent service from Theo in store, couldn’t fault his knowledge and manner. Highly recommend!
April 25, 2026
Reply from ProCook - Cannock
We appreciate you taking the time to share your experience! We're so happy to hear that you received excellent service and were impressed with the knowledge.
Procook Gourmet Nonstick
Great choice of products and knowledgeable staff who helped us to choose our new range of pots and pans. Choosing the 12 piece pan set worked out much better value than buying them individually. Love the range in the set and that they are a bit lighter to hold than some pans. Look forward to using them for many years.
April 23, 2026
Reply from ProCook - Cannock
We're happy to hear that you found a great selection and helpful staff. It's great to know that the 12-piece pan set offers better value and lighter handling. We appreciate your positive feedback and hope you enjoy using them for years to come!
Reply from ProCook - Cannock
We appreciate your feedback! We are so glad our customer service was brilliant, and we thank you for your kind words.
Brilliant customer service
Brilliant customer service. Her knowledge of the products and advice given was excellent. Lovely lady just wish I could remember her name lol.
April 18, 2026
Staffs are helpful and friendly
Staffs are helpful and friendly.
Shop is very clean and tidy, best of all it was dog friendly. All kitchen accessories are top quality. I bought a crepe pan and it was top quality, very happy with my purchase.
April 16, 2026
Reply from ProCook - Cannock
We're delighted to hear our staff were helpful and friendly and that you found our shop clean, tidy, and dog-friendly. We appreciate you noting the top quality of our kitchen accessories and your satisfaction with your crepe pan purchase.
The staff are lovely and helpful in the…
The staff are lovely and helpful in the Cannock shop.
Products are always good quality
April 17, 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff lovely and our products of good quality.
Very happy with this purchase
This is a 2nd purchase after I bought a set for my husband as a gift, and believe me, he is obsessed with sharp knives in the kitchen. He often sharpens our friend's when we came to visit them.
So yes, If you are looking for a good quality knifes, I will recommend ProCook!
April 21, 2026
Reply from ProCook - Cannock
We're happy to hear that your husband loves our knives! It's great to know he appreciates the quality, and we appreciate you recommending ProCook. Thank you for your positive feedback and for being a repeat customer.
Really helpful members of staff
Really helpful members of staff. Friendly and helped me find what I was looking for.
April 6, 2026
Reply from ProCook - Cannock
We appreciate you sharing your experience! We're so glad to hear that our friendly staff were helpful in assisting you with your search.
Lovely friendly staff.
April 19, 2026
Lovely visit to the Cannock shop
Lovely visit to the Cannock shop. The lady staff was very helpful and chatty.
I bought a vase and she helped me choose a knife stand which I will go back and buy next week
April 14, 2026
ProCook- take time to browse
Enjoyed a slow browse round ProCook. Ended up buying a couple of nifty gadgets- a spatula & a teabag tongs- which have proved useful in the kitchen.
Also spotted some deeper baking & serving dishes which would be ideal for lasagne.
Staff were friendly & helpful, so I’m looking forward to a return visit…
April 12, 2026
My experience was very good
My experience was very good. All staff was very friendly. Any questions I asked or answered very well.
April 12, 2026
The member of staff who assisted us was…
The member of staff who assisted us was outstanding and extremely helpful in guiding our choice.
April 13, 2026
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