This isn’t a store that we would normally use but nipped in during a visit to Canterbury. We did make a purchase on the basis of the product knowledge and helpfulness of the assistant who served us
Company replied
Location
Switch locationUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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See what reviewers are saying
Bought a set of new pans and what service we received. Abbie and Max were so helpful we even bought a new dinner service too. Thank you Abbie and Max for great customer service. We’ll definitely be b... See more
Company replied
Great set of knives , even had 20% off ! look smart in my kitchen , looking forward to purchasing some glassware next .
I visited the Canterbury branch - a beautifully set out shop with well made products at realistic prices, sometimes excellent bargains, served by attentive and well trained staff. Unfortunately, I had... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, United Kingdom
- 01227 953099
4.9
Excellent
263 reviews
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A really friendly helpful sales…
A really friendly helpful sales assistant and a super easy transaction
May 31, 2026
Reply from ProCook - Canterbury
We're so glad you had a super easy transaction and found our sales assistant friendly and helpful! We appreciate your kind words.
Reply from ProCook - Canterbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Peocook canterbury
The sales assistants were both very knowledgeable about the products they had on display.
May 26, 2026
Reply from ProCook - Canterbury
We're so glad our sales assistants were knowledgeable about our products. Thank you for your kind words!
Staff were helpful as always & were…
Staff were helpful as always & were able to offer advice on choice with absolutely no pressure.
May 26, 2026
Reply from ProCook - Canterbury
We're so glad our team was helpful and provided advice without pressure. We appreciate your wonderful feedback!
Professional and very helpful .
Professional and very helpful in store service. Staff knowledgeable and friendly.
May 27, 2026
Reply from ProCook - Canterbury
We're so glad our staff was professional, helpful, knowledgeable, and friendly. Thank you for your kind words!
Staff very helpful and I found what I…
Staff very helpful and I found what I was looking for
May 22, 2026
Reply from ProCook - Canterbury
We're glad our staff was helpful, and you found what you needed. We appreciate your feedback!
Great service
Bought a set of new pans and what service we received. Abbie and Max were so helpful we even bought a new dinner service too.
Thank you Abbie and Max for great customer service. We’ll definitely be back again!
May 21, 2026
Reply from ProCook - Canterbury
We're so pleased to hear about your positive experience with our team and your new purchases. We appreciate your kind words and look forward to your next visit!
Reply from ProCook - Canterbury
We appreciate your kind words.
The customer service,my new jars were…
The customer service,my new jars were wrapped with great care.
May 22, 2026
Reply from ProCook - Canterbury
We appreciate your kind words! We're so glad your new jars were carefully wrapped.
Visited on the off chance
This isn’t a store that we would normally use but nipped in during a visit to Canterbury. We did make a purchase on the basis of the product knowledge and helpfulness of the assistant who served us
May 19, 2026
Reply from ProCook - Canterbury
We're so glad you had a positive experience during your visit to Canterbury! We appreciate you acknowledging our assistant's helpfulness and product knowledge.
Reply from ProCook - Canterbury
We appreciate you sharing that our shop was wonderful and our staff was lovely and helpful.
Reply from ProCook - Canterbury
We're so happy you enjoyed our great service and brilliant quality dining set!
Exceptional ProductsAs always you can expect exceptional…
As always you can expect exceptional quality from Pro Cook. It was great to see Canterbury now have a branch, the staff were helpful and friendly.
May 18, 2026
Reply from ProCook - Canterbury
We're so pleased you appreciate our quality and enjoyed your visit to our new Canterbury branch. We're glad our staff was helpful!
Helpful & friendly shop staff.
May 22, 2026
Reply from ProCook - Canterbury
We appreciate your kind words.
Staff were cheerful and friendly
Staff were cheerful and friendly. I found what I was looking for quickly because the shop itself was well laid out.
May 20, 2026
Reply from ProCook - Canterbury
We're so happy to hear our staff were cheerful and friendly, and that you found what you needed quickly!
Excellent shop.
Excellent shop.
Lovely helpful staff and a shop full of goodies !
Great choice and price.
May 14, 2026
Reply from ProCook - Canterbury
We're so glad you enjoyed our shop, staff, products, and pricing! We appreciate your positive feedback.
Best customer service I’ve ever had
Best customer service I’ve ever had . Great products and good value
May 16, 2026
Reply from ProCook - Canterbury
We're so happy you had a great experience with our customer service and products!
Very helpful service
May 15, 2026
Reply from ProCook - Canterbury
We really appreciate your kind review.
Salesperson very helpful and will…
Salesperson very helpful and will certainly be shopping there regularly - so much better than going to Ashford outlet!
May 14, 2026
Reply from ProCook - Canterbury
We're so happy to hear our salesperson was helpful and that you plan to shop with us regularly! We appreciate your kind words.
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