I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... See more
Location
Switch locationUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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See what reviewers are saying
Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... See more
Only once have I failed to find exactly what I was looking for in this shop. On this visit, the two items that I was seeking were immediately produced like a rabbit out of a hat by a helpful and frie... See more
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, United Kingdom
- 01227 953099
4.9
Excellent
335 reviews
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Excellent product knowledge
The member of staff (unfortunately, I don't remember her name) was extremely helpful. She had an excellent knowledge of the products and we were very grateful for her advice.
June 7, 2026
A welcoming shop to visit. T are very welcoming and…
The staff are very welcoming and extremely helpful. A must to pop in while in Canterbury to either buy or browse. I am very happy with the products,
June 6, 2026
Super helpful
Super friendly, helpful and knowledgeable staff.
Very kind of them to let us leave our purchase with them so that we could return to pick it up after lunch rather than us having to take it with us to the restaurant.
May 31, 2026
Service was great
June 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
For a small store
For a small store, it was so equipped with all daily items.
Staff where very friendly and well knowledgeable with many items including how to get deliveries
Well worth a visit!! ☺️
June 8, 2026
Reply from ProCook - Canterbury
We're so glad you found our small store well-equipped and our staff friendly and knowledgeable. Thank you for your kind words!
Staff very friendly and helpful
Staff very friendly and helpful. Found what I wanted straight away.
Love shopping at Pro cook
June 5, 2026
Always a pleasure to visit pro cook great quality …
Always a pleasure to visit pro cook always great quality and options
June 1, 2026
saleswomen was very respectful
saleswomen was very respectful, and helpful. Knew her job and understood our problem
June 4, 2026
A really friendly helpful sales…
A really friendly helpful sales assistant and a super easy transaction
May 31, 2026
Reply from ProCook - Canterbury
We're so glad you had a super easy transaction and found our sales assistant friendly and helpful! We appreciate your kind words.
Reply from ProCook - Canterbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Peocook canterbury
The sales assistants were both very knowledgeable about the products they had on display.
May 26, 2026
Reply from ProCook - Canterbury
We're so glad our sales assistants were knowledgeable about our products. Thank you for your kind words!
Staff were helpful as always & were…
Staff were helpful as always & were able to offer advice on choice with absolutely no pressure.
May 26, 2026
Reply from ProCook - Canterbury
We're so glad our team was helpful and provided advice without pressure. We appreciate your wonderful feedback!
Professional and very helpful .
Professional and very helpful in store service. Staff knowledgeable and friendly.
May 27, 2026
Reply from ProCook - Canterbury
We're so glad our staff was professional, helpful, knowledgeable, and friendly. Thank you for your kind words!
Staff very helpful and I found what I…
Staff very helpful and I found what I was looking for
May 22, 2026
Reply from ProCook - Canterbury
We're glad our staff was helpful, and you found what you needed. We appreciate your feedback!
Reply from ProCook - Canterbury
We appreciate your kind words.
The customer service,my new jars were…
The customer service,my new jars were wrapped with great care.
May 22, 2026
Reply from ProCook - Canterbury
We appreciate your kind words! We're so glad your new jars were carefully wrapped.
Visited on the off chance
This isn’t a store that we would normally use but nipped in during a visit to Canterbury. We did make a purchase on the basis of the product knowledge and helpfulness of the assistant who served us
May 19, 2026
Reply from ProCook - Canterbury
We're so glad you had a positive experience during your visit to Canterbury! We appreciate you acknowledging our assistant's helpfulness and product knowledge.
Reply from ProCook - Canterbury
We're so happy you enjoyed our great service and brilliant quality dining set!
Exceptional ProductsAs always you can expect exceptional…
As always you can expect exceptional quality from Pro Cook. It was great to see Canterbury now have a branch, the staff were helpful and friendly.
May 18, 2026
Reply from ProCook - Canterbury
We're so pleased you appreciate our quality and enjoyed your visit to our new Canterbury branch. We're glad our staff was helpful!
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