I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... See more
Location
Switch locationUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... See more
Only once have I failed to find exactly what I was looking for in this shop. On this visit, the two items that I was seeking were immediately produced like a rabbit out of a hat by a helpful and frie... See more
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, United Kingdom
- 01227 953099
4.9
Excellent
335 reviews
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Lovely shop, friendly, staff, great product
The shop is beautifully presented, has friendly, knowledgeable staff and has an amazing range of kitchenware and associated miscellaneous. It is always a joy to be able to see and touch the products, compare the sizes, look, weight and construction of similar items to assess which fits your needs. Thank you for having a physical presence.
July 7, 2026
Reply from ProCook - Canterbury
We're so pleased to hear you had such a positive experience in our store! It's wonderful that you appreciate our beautiful presentation, knowledgeable staff, and amazing range of products. We're glad you enjoy being able to see and compare items in person.
Very professional
Very professional, polite, knowledgeable sales assistant.
Immaculate store.
July 7, 2026
Reply from ProCook - Canterbury
We're so glad you found our sales assistant professional, polite, and knowledgeable, and our store immaculate! Thank you for your kind words.
Very helpful
Very helpful but not pushy sales assistants, made plenty of suggestions and offered practical and professional advice.
June 30, 2026
Reply from ProCook - Canterbury
We're so pleased our sales assistants were helpful without being pushy, offering great suggestions and professional advice. Thank you for your wonderful feedback!
the lady that helped me was so sweet…
the lady that helped me was so sweet !!! i have autism and struggle with social interactions but she was so kind and patient and guided me to exactly what i wanted ! she also helped me figure out how to maintain the knife i bought ! she had short hair i think it was ginger ? she was so nice !
June 27, 2026
Customer service very polite and…
Customer service very polite and helpful in all aspects with a good knowledge of products. And a wide veriety in store.
June 27, 2026
Really excellent staff in the…
Really excellent staff in the Canterbury branch, perfect customer service in that they were very helpful as well as not pushy.
I was able to select the items I wanted, which I must add are of very high quality without feeling pressured. On checkout again fantastic service and care taken packing my items. I highly recommend the Canterbury store and will certainly be returning there again.
June 22, 2026
Lovely staff member helped me and made…
Lovely staff member helped me and made my purchase quick and easy
June 22, 2026
Very helpful full colleagues
June 21, 2026
Found just what I wanted in the ProCook…
Found just what I wanted in the ProCook sale.
Staff were a bit offhand, but I think they were starting to cash up.
June 25, 2026
Decent carrier bag only 10p the sales…
Decent carrier bag only 10p the sales person even wrapped my purchase for me, not often that happens anymore
June 19, 2026
Very helpful staff and great product…
Very helpful staff and great product range. Have been shopping with Procook for a number of years now and will continue to do so.
June 23, 2026
Reply from ProCook - Canterbury
We're so pleased you appreciate our helpful staff and product range. We value your continued loyalty!
Great service
Great service. I was able to discuss my requirements the week before and double check the size of the knives I already had. I felt more confident finalising my purchase
June 15, 2026
Reply from ProCook - Canterbury
We are so glad to hear that our service helped you feel confident in your purchase. Thank you for your wonderful feedback!
Staff incredible
Staff provide superb expert advice, that is delivered in a friendly and professional manner. Excellent salesmanship coupled with fantastic knowledge of the products and the brand.
The quality of the products is of superior quality compared to any other high street alternative.
Extremely satisfied
June 20, 2026
Reply from ProCook - Canterbury
We're so pleased to hear you're extremely satisfied with your experience! It's wonderful that our team provided superb expert advice in a friendly and professional manner. We appreciate your kind words about our product quality.
The very best service ever
The very best service ever. Aby was fantastic, knowledgable and made a good experience great!
June 20, 2026
Reply from ProCook - Canterbury
We're so glad you had a fantastic experience and found our service knowledgeable. Thank you for your kind words!
Good advice given in the shop
Very efficient and friendly service provided in the shop and good selection of pots and pans available, all well explained.
June 16, 2026
Reply from ProCook - Canterbury
We're so glad you experienced efficient and friendly service, and appreciated our selection of pots and pans. Thank you!
Lovely welcome to the shop
A pleasant welcome to the shop by the gentleman working there and was happy to help with any enquiries I needed.
June 16, 2026
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