I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... See more
Location
Switch locationUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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See what reviewers are saying
Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... See more
Only once have I failed to find exactly what I was looking for in this shop. On this visit, the two items that I was seeking were immediately produced like a rabbit out of a hat by a helpful and frie... See more
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, United Kingdom
- 01227 953099
4.9
Excellent
335 reviews
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Helpful & friendly shop staff.
May 22, 2026
Reply from ProCook - Canterbury
We appreciate your kind words.
Staff were cheerful and friendly
Staff were cheerful and friendly. I found what I was looking for quickly because the shop itself was well laid out.
May 20, 2026
Reply from ProCook - Canterbury
We're so happy to hear our staff were cheerful and friendly, and that you found what you needed quickly!
Excellent shop.
Excellent shop.
Lovely helpful staff and a shop full of goodies !
Great choice and price.
May 14, 2026
Reply from ProCook - Canterbury
We're so glad you enjoyed our shop, staff, products, and pricing! We appreciate your positive feedback.
Best customer service I’ve ever had
Best customer service I’ve ever had . Great products and good value
May 16, 2026
Reply from ProCook - Canterbury
We're so happy you had a great experience with our customer service and products!
Very helpful service
May 15, 2026
Reply from ProCook - Canterbury
We really appreciate your kind review.
Salesperson very helpful and will…
Salesperson very helpful and will certainly be shopping there regularly - so much better than going to Ashford outlet!
May 14, 2026
Reply from ProCook - Canterbury
We're so happy to hear our salesperson was helpful and that you plan to shop with us regularly! We appreciate your kind words.
I appreciated the honest and good…
I appreciated the honest and good advice. Nice to hear that the staff use what they sell and can even give tips on how to use it. Will go again once my pans have finally died.
May 9, 2026
Reply from ProCook - Canterbury
We appreciate your positive feedback. We're glad you received honest advice and appreciated our staff's product knowledge. We look forward to your next visit!
Reply from ProCook - Canterbury
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
Extremely helpful polite staff
May 6, 2026
Reply from ProCook - Canterbury
We appreciate you letting us know our staff was extremely helpful and polite; it means a lot to our team.
Canterbury branch - charming staff
I visited the Canterbury branch - a beautifully set out shop with well made products at realistic prices, sometimes excellent bargains, served by attentive and well trained staff. Unfortunately, I had to return an item because it wasn't compatible with an induction hob - my fault for not checking properly - but the refund was dealt with promptly and efficiently. Thank you. I look forward to another visit.
May 2, 2026
Reply from ProCook - Canterbury
We are so pleased to hear you enjoyed your visit to our Canterbury branch and appreciated our products and staff. We are glad the return process was handled efficiently for you. We look forward to welcoming you back soon!
Everything was easy
April 28, 2026
Staff friendly and helpful
Staff friendly and helpful. Got the teapot I wanted and pleased with my purchase.
May 2, 2026
Friendly staff
Friendly staff helped us to find what we were looking for within a couple of minutes of entering the shop.
April 27, 2026
The assistant was very helpful and…
The assistant was very helpful and having used her instructions the pan didn’t stick.
May 1, 2026
A lovely kitchen shop
The shop is beautifully laid out. Wide choice of goods at competitive prices. I want a dinner service but I’m waiting to see if any discounts over the May bank holiday. But I would say they have most things you would need for your kitchen and in soft shades.
April 30, 2026
Great shop with lots of good quality…
Great shop with lots of good quality products, so plenty of choice
April 29, 2026
Staff were very friendly and helpful.
Staff were very friendly and helpful.
We wer able to find everything that we wanted.
April 26, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to share your experience! We're so happy to hear that our staff was friendly and helpful and that you found everything.
Outstanding customer service
The customer service in this store is outstanding. We’ve been in a few times now and the people working there are attentive and so nice and helpful.
April 25, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our team attentive, nice, and helpful.
Good new shop
Good new shop. Please do not allow dogs in the store amongst the food utensils. Efficient staff and fine products. Well done.
April 20, 2026
Reply from ProCook - Canterbury
We're happy you enjoyed our new shop and products! Thank you for your feedback regarding dogs in the store. We'll consider this to ensure a pleasant experience for everyone.
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