Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... See more
Location
Switch locationUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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See what reviewers are saying
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... See more
Only once have I failed to find exactly what I was looking for in this shop. On this visit, the two items that I was seeking were immediately produced like a rabbit out of a hat by a helpful and frie... See more
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, United Kingdom
- 01227 953099
4.9
Excellent
336 reviews
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Outstanding customer service
The customer service in this store is outstanding. We’ve been in a few times now and the people working there are attentive and so nice and helpful.
April 25, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our team attentive, nice, and helpful.
Good new shop
Good new shop. Please do not allow dogs in the store amongst the food utensils. Efficient staff and fine products. Well done.
April 20, 2026
Reply from ProCook - Canterbury
We're happy you enjoyed our new shop and products! Thank you for your feedback regarding dogs in the store. We'll consider this to ensure a pleasant experience for everyone.
the store is very organised and clean…
the store is very organised and clean and it is sell my favourite things anything to do with baking and cooking the staff are very friendly and helpful.
April 14, 2026
Reply from ProCook - Canterbury
We're so happy to hear that you find our store organised and clean, and that we sell your favourite baking and cooking items! It's great to know our staff are friendly and helpful.
The knowledge of knives was excellent
The knowledge of knives was excellent.
I was unsure what to buy,
The gentleman who served me was outstanding. Thank you
I will definitely be back to buy something from you soon.
April 18, 2026
Reply from ProCook - Canterbury
We're happy to hear that the knowledge about knives was excellent and that the service was outstanding. We appreciate your positive feedback and look forward to your return.
Helpfulness of staff and quality of product.
Helpfulness of staff and quality of product; two saucepans for our new induction hob. Cheaper products produced a noisy hum.
April 18, 2026
Very happy
Very happy, staff friendly and helpful, good advice given happy with my purchases.
April 18, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful and liked your purchases.
Great customer service and incredible…
Great customer service and incredible range of kitchenware at very good prices.
April 20, 2026
Staff really helpful checking stock and…
Staff really helpful checking stock and availability
Knives I bought first class and good price
Highly recommend
April 20, 2026
Sales assistant very helpful and…
Sales assistant very helpful and polite, for what we wanted
April 18, 2026
Great set of knives
Great set of knives , even had 20% off !
look smart in my kitchen , looking forward to purchasing some glassware next .
April 18, 2026
Excellent Cookshop
Lovely bright, open shop with excellent cookware and very pleasant staff.
April 17, 2026
The lad who served us could not have…
The lad who served us could not have been more helpful. Customer service like that will make us shop there again
March 25, 2026
Brilliant choice of items and reasonable prices.
Brilliant choice of items in the Canterbury shop. Very reasonable prices. Staff very helpful.
April 12, 2026
Quality products at a good price.
April 14, 2026
Great prices and products.,Staff were…
Great prices and products.,Staff were friendly and helpful.
April 10, 2026
Helpful service from a knowledgeable guy
April 7, 2026
Reply from ProCook - Canterbury
We appreciate you letting us know about our helpful and knowledgeable service; it means a lot to our team.
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