Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... See more
Location
Switch locationUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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See what reviewers are saying
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... See more
Only once have I failed to find exactly what I was looking for in this shop. On this visit, the two items that I was seeking were immediately produced like a rabbit out of a hat by a helpful and frie... See more
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, United Kingdom
- 01227 953099
4.9
Excellent
336 reviews
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Reply from ProCook - Canterbury
We appreciate you letting us know that our staff was friendly and our store was tidy and well-stocked!
Customer assistant was very helpful and…
Customer assistant was very helpful and polite. Showed me different items she felt I might need.
March 31, 2026
Very helpful and informative staff
April 7, 2026
Reply from ProCook - Canterbury
We appreciate you letting us know our staff was informative and helpful. It means a lot to our team!
Friendly knowledgeable and helpful staff
April 7, 2026
Reply from ProCook - Canterbury
We appreciate you letting us know about our friendly, knowledgeable, and helpful staff; it means a lot to our team.
Reply from ProCook - Canterbury
We appreciate you letting us know our staff was knowledgeable and friendly; it means a lot to our team.
Knowledgable staff
I was about to but a ceramic frying pan, the advice given was superb and honest. This allowed me to recognise that ceramic was not the best option for myself.
March 23, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you found our staff lovely, friendly, and helpful.
Great customer service
Great customer service in the Canterbury store. I was assisted in my purchase, and given advice about use. Faultless.
March 24, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were assisted with your purchase and given advice.
Very helpful staff and excellent…
Very helpful staff and excellent knowledge. Thank you
March 28, 2026
Welcoming and attractive store
Beautifully laid out store, very easy to see the great range of products and staff extremely helpful. Only went in for a browse and came out with utensils as they were such a good offer and only realised when a member of staff pointed this out. Will definitely be back.
March 27, 2026
Great shop
Great shop, well priced with fab gadget and good designs. Will be visiting soon
March 26, 2026
Very good expérience in procook…
Very good expérience in procook Canterbury. We were on holidays and had plenty time to shopping. Very good welcome and a good staff to help. Thanks to the team
March 20, 2026
Reply from ProCook - Canterbury
We're glad you had a very good experience in our Canterbury store while on holiday. It's wonderful to hear that you received a good welcome and helpful assistance from our staff.
good customer service
The customer assistant who served me was very efficient and helpful.
March 17, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistant efficient and helpful.
Reply from ProCook - Canterbury
We are happy to hear that our staff was helpful and you enjoyed the discount. Thank you for your positive feedback; we appreciate it.
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our product range and top staff.
Really friendly and helpful staff.
Really friendly and helpful staff.
The way shopping used yo be
March 16, 2026
Reply from ProCook - Canterbury
We're happy to hear that our staff was friendly and helpful! We appreciate you taking the time to share your positive shopping experience.
Kind and effective staff
March 14, 2026
Reply from ProCook - Canterbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Canterbury
We're happy you had a great experience, and we appreciate you mentioning our aftercare. Thank you for your positive feedback!
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