Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... See more
Location
Switch locationUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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See what reviewers are saying
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... See more
Only once have I failed to find exactly what I was looking for in this shop. On this visit, the two items that I was seeking were immediately produced like a rabbit out of a hat by a helpful and frie... See more
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, United Kingdom
- 01227 953099
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I have bought several items since…
I have bought several items since ProCook opened in Canterbury Kent. The staff are friendly and know all about the items that is stocked. I recommend ProCook, to all my friends and family.

Reply from ProCook - Canterbury
Very helpful,good price for the knives…
Very helpful,good price for the knives i bought

Reply from ProCook - Canterbury

Reply from ProCook - Canterbury
Excellent product at at a great price.
The shop was well stocked and clean
The shop was well stocked and clean. The shop assistant very knowledgeable helpful and friendly.
Would love to have a ProCook in Aylesbury.

Reply from ProCook - Canterbury

Reply from ProCook - Canterbury
Quality of products are very good
Quality of products are very good, was worth paying that little bit extra. Customer service was spot on, staff were polite and very helpful.

Reply from ProCook - Canterbury
Nice to see pro cook in Canterbury
Nice to see pro cook in Canterbury. Very helpful staff, very well stocked. Will definetly be visiting again.

Reply from ProCook - Canterbury
Great products at good prices
Great products at good prices, often with discounts. The shops are beautifully stocked and the people who work in them are always very helpful and courteous. Always a pleasure to visit ProCook!

Reply from ProCook - Canterbury

Reply from ProCook - Canterbury
Valued customer
They are polite helpful and replace faulty items very quickly. They have good customer interaction and nothing is too much trouble you feel valued as a customer

Reply from ProCook - Canterbury
Friendly & knowegable staff
Friendly & knowegable staff who could answer my questions and advise 're best product.

Reply from ProCook - Canterbury
The only shop that had the design of…
The only shop that had the design of butter dish ( flat bottom with dome cover) in white in Canterbury.

Reply from ProCook - Canterbury
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