Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... See more
Location
Switch locationUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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See what reviewers are saying
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... See more
Only once have I failed to find exactly what I was looking for in this shop. On this visit, the two items that I was seeking were immediately produced like a rabbit out of a hat by a helpful and frie... See more
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, United Kingdom
- 01227 953099
4.9
Excellent
337 reviews
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We had Kate in Canterbury as our sales…
We had Kate in Canterbury as our sales assistant, she was warm, knowledgeable, efficient and best of all completely understanding of the fact that I was trying to buy kitchenware whilst also having my 3 year old son with me. It made shopping stress-free and happier for all.
February 24, 2026
Reply from ProCook - Canterbury
We're delighted to hear that your shopping experience was stress-free, especially with your son. We appreciate you acknowledging the team's warmth, knowledge, and efficiency. Thank you for your positive feedback!
Reply from ProCook - Canterbury
We appreciate your positive feedback on our quality product and great customer service; we are so happy you are pleased!
Very attentive staff
Very attentive staff. Items of good quality at a fair price. Great selection.
February 24, 2026
Reply from ProCook - Canterbury
We appreciate your positive feedback! We're so glad you found our staff attentive, our selection great, and our items of good quality at a fair price.
Reply from ProCook - Canterbury
We appreciate you letting us know our staff was helpful and the service great! We are so happy to hear about it.
A refund was dealt with very easily
A refund was dealt with very easily. The young man who served me was most polite, he needs to smile a little more though.
February 19, 2026
Reply from ProCook - Canterbury
We're happy to hear that your refund was processed easily. We appreciate your feedback regarding the service you received; we'll encourage our team to smile more!
Helpful staff
February 17, 2026
Reply from ProCook - Canterbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Cafetiere replacement
Very helpful and courteous young man assisted in choosing cafetiere.
February 19, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were pleased with the assistance.
Very helpful and friendly staff
Very helpful and friendly staff. Shop is well laid out making it very easy to find what you want. Making shopping a pleasure
February 19, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and friendly and enjoyed our shop's layout.
I received my in few day after order
I received my in few day after order, very happy and they bring in second floor in my flat. Thank you so much🥰
February 18, 2026
Reply from ProCook - Canterbury
We're happy to hear that you received your order quickly! We appreciate your positive feedback and are so glad our team could bring it to your second-floor flat.
Great Store
This is a fab store , great items, reasonable prices and very helpful friendly staff ☺️
February 1, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to share your thoughts! We are so happy to hear that you liked our store, items, prices, and staff.
Amazing friendly staff very helpful
Amazing friendly staff very helpful, went out of their way help with our purchase. Lovely shopping experience
February 15, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful and that you had a lovely experience.
Knives
I went to buy knives and the staff at the store were super nice and very helpful.
February 16, 2026
Reply from ProCook - Canterbury
We appreciate you taking the time to share your thoughts. We are so happy to hear that you found our staff nice and helpful when buying knives.
Very nice and helpful staff
February 8, 2026
Reply from ProCook - Canterbury
We appreciate you letting us know our staff was nice and helpful; it means a lot to our team.
Excellent customer service in…
Excellent customer service in Canterbury very helpful. Two people were working there a Man and a Lady. Thank you so much will come back again
February 10, 2026
Great products and service.
February 15, 2026
Reply from ProCook - Canterbury
We appreciate your positive feedback on our great products and service; we are so happy you are pleased!
Reply from ProCook - Canterbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Brilliant shop everything uou need…
Brilliant shop everything uou need highly recommend
February 9, 2026
Sharpe
Bought this from canterbury, really good professional stuff. Took time to explain and demonstrate the differences between and help me to choose based on my preference. I purchased the Elite AUS10 Chefs Knife 20cm 8inch, it's really Sharpe, and the grip is excellent. Love the weight distribution. A complete balanced knife.
February 4, 2026
Shop assistant was helpful and…
Shop assistant was helpful and knowledgeable. She gave me a brief description about the wooden chopping boards without being pushy or encouraging me towards the higher priced ones. On her suggestion I purchased the £19 beechwood one along with a bottle of mineral oil.
February 5, 2026
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