ProCook - Chesterfield Reviews 534

TrustScore 5 out of 5

4.9

Dobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB


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Rated 5 out of 5 stars

Lovely staff in this shop , had a couple of great experiences the last few weekends , the members of staff are very helpful and engaging, also made my children welcome while shopping for Father’s Da... See more

Company replied

Rated 4 out of 5 stars

Boxed sets of items bought. 1 glazing issue unfortunately in each box on opening after purchase. So not been checked at quality control well. No problem exchanging goods for a new box which was che... See more

Company replied

Rated 5 out of 5 stars

The 2 ladies in Procook at Dobbies Garden Centre are always welcoming & helpful re any new items since our last visit. They are always polite, friendly & helpful. It's beautifully set out is the shop... See more

Company replied

Rated 5 out of 5 stars

Always top quality, Maybe a little expensive but you get what you pay for in that the guarantee on most things are for 5yrs plus.

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

534 reviews

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Rated 5 out of 5 stars

Always top quality

Always top quality,
Maybe a little expensive but you get what you pay for in that the guarantee on most things are for 5yrs plus.

May 30, 2026
ProCook - Chesterfield logo

Reply from ProCook - Chesterfield

We're so glad to hear you appreciate our quality and the long-term guarantee! Thank you for your kind words.

Rated 5 out of 5 stars

The ladies in the Chesterfield branch…

The ladies in the Chesterfield branch never fail to offer nothing but a warm welcome.
Bought some frying pans and they're lovely.

May 25, 2026
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Reply from ProCook - Chesterfield

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you received a warm welcome and are pleased with your new frying pans.

Rated 5 out of 5 stars

Great store

Great store , good products, very friendly and knowledgeable staff

May 24, 2026
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Reply from ProCook - Chesterfield

We're so glad you enjoyed our store and products! We appreciate your kind words about our staff.

Rated 5 out of 5 stars

Staff at the branch at Dobbies…

Staff at the branch at Dobbies Sheffield were very pleasant and helpful even though they were busy organising stock in the store

May 20, 2026
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Reply from ProCook - Chesterfield

We're so glad to hear our team provided pleasant and helpful service, even while busy. Thank you for your kind words!

Rated 5 out of 5 stars

Lovely staff in this shop

Lovely staff in this shop , had a couple of great experiences the last few weekends , the members of staff are very helpful and engaging, also made my children welcome while shopping for Father’s Day gifts .

Hidden gem we didn’t realise how great this shop was , we will now be returning again .

May 17, 2026
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Reply from ProCook - Chesterfield

We're so happy to hear you had great experiences and found our staff helpful and engaging. It's wonderful that your children felt welcome while shopping for Father's Day gifts. We look forward to your return!

Rated 5 out of 5 stars

Clean and tidy

Lovely member of staff extremely pleasant lovely store

May 17, 2026
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Reply from ProCook - Chesterfield

We're so glad you enjoyed our store and found our staff pleasant.

Rated 5 out of 5 stars

Helpful staff

Helpful staff

May 11, 2026
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Reply from ProCook - Chesterfield

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Nice tidy shop

Nice tidy shop. Found what I needed almost immediately and at a good price. Pleasant staff.

May 8, 2026
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Reply from ProCook - Chesterfield

We're so glad you found what you needed quickly and at a good price! We appreciate your kind words about our staff.

Rated 5 out of 5 stars

Fabulous stock

Fabulous stock. Staff very helpful and friendly

May 8, 2026
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Reply from ProCook - Chesterfield

We appreciate you sharing that our stock was fabulous and our staff was helpful.

Rated 5 out of 5 stars

Great service

The staff were friendly and very helpful. Purchased two items which I wasn't looking for but am delighted to have found in pro cook.

May 2, 2026
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Reply from ProCook - Chesterfield

We're so glad our staff were friendly and helpful! We're happy you found delightful items you weren't expecting.

Rated 5 out of 5 stars

Procook Dobbies Garden centreThe 2 ladies in Procook at Dobbies…

The 2 ladies in Procook at Dobbies Garden Centre are always welcoming & helpful re any new items since our last visit. They are always polite, friendly & helpful. It's beautifully set out is the shop & always a pleasure to visit & look around

April 21, 2026
ProCook - Chesterfield logo

Reply from ProCook - Chesterfield

We appreciate you taking the time to share your positive experience! We're happy to hear that you find our staff welcoming and helpful and that you enjoy the shop's layout. It's great to know you value your visits.

Rated 4 out of 5 stars

Warm friendly service

Warm friendly service

April 21, 2026
ProCook - Chesterfield logo

Reply from ProCook - Chesterfield

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Rated 5 out of 5 stars

Very polite and knowledgeable member of…

Very polite and knowledgeable member of staff

April 21, 2026
ProCook - Chesterfield logo

Reply from ProCook - Chesterfield

We appreciate you letting us know our staff was polite and knowledgeable; it means a lot to our team that you had a positive experience.

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