We chose a new stand mixer, after having our old one for 15 years. Very substantial, not lightweight, so itll nit be dancing on the worktop. Good suction feet too.
Location
Switch locationDobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have 2 local branches of procook One at EMD that I usually go to and the other near Worksop. I wanted to also visit my local garden centre, so I decided to go to the Worksop branch to purchas... See more
The store had a great choice of products. The staff were very friendly and approachable. We were greeted as we walked through the door, which is in my mind the first rule of good customer service. We... See more
We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then as... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service …
The store had a great choice of products. The staff were very friendly and approachable. We were greeted as we walked through the door, which is in my mind the first rule of good customer service. We will happily return.
The assistant was very helpful and…
The assistant was very helpful and knowledgeable
Lovely staff
We chose a new stand mixer
We chose a new stand mixer, after having our old one for 15 years.
Very substantial, not lightweight, so itll nit be dancing on the worktop. Good suction feet too.
May use AI-assist with repliesRead more
Brilliant staff in this shop
The service in the chesterfield shop is brilliant. But has yet I've not used my paella pan so I cannot comment on that at this moment.

Reply from ProCook - Chesterfield
Lovely staff
Staff very helpful and did everything…
Staff very helpful and did everything you could wish for

Reply from ProCook - Chesterfield
Because the staff where exceptional …
Because the staff where exceptional even offers to help us to the car with our items will always shop there

Reply from ProCook - Chesterfield
Really impressed with the Store and…
Really impressed with the Store and products. However, we found the sales person who attended us extremely pushy. We feel this put us off and may do so with other customers. Also, her use of language could be improved, ie instead of saying POUNDS (£s) she seemed to prefer to use QUIDS. (Flippant springs to mind).

Reply from ProCook - Chesterfield
Tin Opener
We could only find one type of tin opener, so we asked the assistant and she was able to direct us to another one, which we found more suitable.
The assistant was very friendly and helpful.
Thank you.
Very helpful and friendly staff in the…
Very helpful and friendly staff in the shop. The stainless steel pans are great. Pleased with my purchase.
Been searching for a piece of equipment…
Been searching for a piece of equipment for sometime. The assistant was very helpful and could offer me a number of alternatives.
I’m very grateful that my new kitchen tops will now be protect from hot pans. Thank you!
I didn't like the dinner sets I ordered…
I didn't like the dinner sets I ordered but cannot fault the delivery and the return through the store. Staff very helpful in store. I didn't realise I had a store close otherwise I would visited sooner.
I have 2 local branches of procook
I have 2 local branches of procook
One at EMD that I usually go to and the other near Worksop. I wanted to also visit my local garden centre, so I decided to go to the Worksop branch to purchase the ceramic egg poacher pan.
The lady in the shop was brilliant, think her name was Carmen, should have taken more notice as she had 2 name badges on. If I'm wrong I apologise.!
I have to say that Branch is a lot bigger and has a lot better display than the Designer outlet branch. . The pan looks fantastic, just like my numerous other procook purchase's
Excellent choice and value
Excellent choice and value. Friendly and knowledgeable staff. I have purchased a number of products from procook and is now the first choice for us every time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







