Both ladies who were in the shop at Dobbies garden centre were lovely . We were looking at an apple slicer not that we intended to buy one but purely the mechanics of how it works. The ladies took us... See more
Company replied
Location
Switch locationDobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
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Great products. Lovely staff. Just disappointed because you still haven’t reintroduced the pans with removable handles, which are great for hob to oven and great for storage
Company replied
We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then as... See more
Company replied
Went in to look at a knife set at the Dobbies Garden Centre branch (its next door) for the kitchen, so many to choose from and at prices for every budget. The staff were excellent and gave very use... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, United Kingdom
4.9
Excellent
574 reviews
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Excellent customer service from the…
Excellent customer service from the moment I entered the shop. The ladies were so attentive and super helpful in supporting my decision making. I fell in love with the overall products and quality. It was easy to find what I was looking for and more. Love how much most of the things have a cottagy design feel. This is not good news at all for my partner .... ha ha ha!
July 20, 2026
The lady in the shop was very helpful
The lady in the shop was very helpful, respectful
July 13, 2026
A little expensive
A little expensive. I was originally looking for mugs, but £9 a piece for standard boring looking mug was steep. I ended up getting a egg shape timer. But 4 stars for the staff who was very friendly. Hence the 1 star I took off for being disappointed in the boring mugs.
July 12, 2026
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Excellent pricing.Friendly efficient…Great experience
Excellent pricing.Friendly efficient staff
Clean cool shop
July 4, 2026
Reply from ProCook - Chesterfield
We're so glad you enjoyed our shop and found our pricing excellent and our staff friendly and efficient! Thank you for your kind words.
Good knowledge of the product and very…
Good knowledge of the product and very good advice given. The staff were very helpful and not pushy
July 4, 2026
Reply from ProCook - Chesterfield
We are so glad to hear that you love our products. Your positive feedback means a lot to our team!
First visit WOW
First visit to the shop and found everything laid out beautifully. Very pleasant assistant who couldn’t have been more helpful.
June 27, 2026
Needed a new knife set....
Went in to look at a knife set at the Dobbies Garden Centre branch (its next door) for the kitchen, so many to choose from and at prices for every budget.
The staff were excellent and gave very useful advice, including not to put them in the dishwasher.
Highly recommended!!
June 21, 2026
Very pleasant and helpful staff
June 22, 2026
The member of staff who I queried a…
The member of staff who I queried a product with was very knowledgeable and knew exactly the product I was looking for.
The product was 3 different sized glass mixing bowls sold online as a set, the store only sold these individually which worked out more expensive, the lady matched the price to the online set for me.
June 4, 2026
Customer service especially for a…
Customer service especially for a Sunday was absolutely brilliant
Helpful, friendly and a over all good experience
June 21, 2026
Reply from ProCook - Chesterfield
We're so pleased to hear you had a brilliant experience, especially on a Sunday! We appreciate your kind words about our helpful and friendly service.
I can’t remember the servers name but…
I can’t remember the servers name but she was wonderful. I know it’s her job but she knew exactly what I wanted. Very knowledgeable. I went in on the 17th Junes about 12ish. She was absolutely brilliant.
June 17, 2026
Lovely clean and well presented store
Lovely clean and well presented store. Helpful and friendly staff. We were able to purchase exactly what we needed for a great price.
June 13, 2026
Reply from ProCook - Chesterfield
We're so glad you enjoyed our clean store and found our staff helpful! We appreciate you finding what you needed at a great price.
Friendly shop
Lovely shop staff excellent display in shop are very good will go back to shop
June 2, 2026
Brilliant shop
Brilliant shop, had such a great range of everything I needed, brilliant prices and deals! The staff were very helpful too!!
June 1, 2026
Always top quality
Always top quality,
Maybe a little expensive but you get what you pay for in that the guarantee on most things are for 5yrs plus.
May 30, 2026
Reply from ProCook - Chesterfield
We're so glad to hear you appreciate our quality and the long-term guarantee! Thank you for your kind words.
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