ProCook - Chesterfield Reviews 

575
TrustScore 5 out of 5

4.9

Dobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB


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Rated 5 out of 5 stars

Lovely assistant, very helpful and friendly. The shop always looks amazing, so clean , and well set out displays . There is everything that you would need for your kitchen . Love coming in even just t... See more

Rated 5 out of 5 stars

Both ladies who were in the shop at Dobbies garden centre were lovely . We were looking at an apple slicer not that we intended to buy one but purely the mechanics of how it works. The ladies took us... See more

Company replied

Rated 5 out of 5 stars

We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then as... See more

Company replied

Rated 5 out of 5 stars

Went in to look at a knife set at the Dobbies Garden Centre branch (its next door) for the kitchen, so many to choose from and at prices for every budget. The staff were excellent and gave very use... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

575 reviews

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4.9

All reviews

(575)

25,995 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely helpful and friendly member…

Extremely helpful and friendly member of staff found me exactly the item I wanted.
The items I bought were very good Dakar for money

April 19, 2026
ProCook - Chesterfield logo

Reply from ProCook - Chesterfield

We appreciate you taking the time to share your experience! We're so happy to hear that our staff was helpful and friendly and that you found what you wanted at a good value.

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

April 6, 2026
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Reply from ProCook - Chesterfield

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Great products

Great products, great service

April 4, 2026
ProCook - Chesterfield logo

Reply from ProCook - Chesterfield

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Good experience will call again

Friendly and knowledgeable staff, good unhurried atmosphere.

March 30, 2026
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Reply from ProCook - Chesterfield

We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our atmosphere and staff.

Rated 5 out of 5 stars

Top class customer service

The two staff members were incredibly caring and helpful, and gave good advice when needed. They even gave me coffee whilst I waited for a discount transaction to take place. ProCook is now my first port of call for kitchen gear.

March 31, 2026
Rated 5 out of 5 stars

Quality products.

Quality of products, knowledge and helpfulness of staff.

March 29, 2026
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Reply from ProCook - Chesterfield

We're glad you enjoyed your experience with our products and staff. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Great staff

Great staff. Have used ProCook in Doncaster and Chesterfield. Friendly, polite and helpful.

March 28, 2026
Rated 5 out of 5 stars

The lady who helped us was extremely…

The lady who helped us was extremely knowledgeable and clearly very passionate about her job and the products she was selling. Her advice was very welcome and without doubt it made us very happy to make the purchases we did. This was at the shop next to Dobbies in Chesterfield and will mean we won’t hesitate to return and recommend - great service. Thank you

March 20, 2026
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Reply from ProCook - Chesterfield

We're happy to hear the team member's knowledge and passion positively influenced your shopping experience. It's wonderful knowing her advice made you happy with your purchases. We appreciate your recommendation and look forward to your return!

Rated 5 out of 5 stars

Excellent customer service the Lady who…

Excellent customer service the Lady who served us was due to retire that day so I hope she has a lovely retirment and thank you for your help buying a frying pan.Lucy

March 23, 2026
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Reply from ProCook - Chesterfield

We're happy to hear that you had excellent customer service. We appreciate your kind words and hope the frying pan serves you well. We wish her a lovely retirement!

Rated 5 out of 5 stars

Friendly and helpful staff + lots of variety

The staff in the shop were very friendly and helpful. Nothing was too much trouble. The shop was clean and sparkling and it was obvious the staff enjoyed working there. I was very happy with my purchases

March 23, 2026
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Reply from ProCook - Chesterfield

We're so happy to hear that our friendly and helpful staff made your visit enjoyable! We're glad you were happy with your purchases and that you found our shop clean and sparkling.

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