Lovely assistant, very helpful and friendly. The shop always looks amazing, so clean , and well set out displays . There is everything that you would need for your kitchen . Love coming in even just t... See more
Location
Switch locationDobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Both ladies who were in the shop at Dobbies garden centre were lovely . We were looking at an apple slicer not that we intended to buy one but purely the mechanics of how it works. The ladies took us... See more
Company replied
We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then as... See more
Company replied
Went in to look at a knife set at the Dobbies Garden Centre branch (its next door) for the kitchen, so many to choose from and at prices for every budget. The staff were excellent and gave very use... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from ProCook - Chesterfield
Lovely clean and well equipped shop
Lovely clean and well equipped shop
Lovely and friendly staff
Great that dogs are welcome
Good quality items at great prices

Reply from ProCook - Chesterfield
Very friendly and helpful
Very friendly and helpful, found just what I was looking for.

Reply from ProCook - Chesterfield
Very helpful and couteous customer…
Very helpful and couteous customer ervice in shop and items well wrapped

Reply from ProCook - Chesterfield
Assistant very knowledgeable and…
Assistant very knowledgeable and helpful. Didn’t feel rushed or indeed under pressure to buy. We left to consider what would suit us best and will return to buy the pan set we decide on.
The service was good the lady polite…
The service was good the lady polite abd instructive a saisfied customer

Reply from ProCook - Chesterfield
Great staff and products
We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then assisted with knowledge on products when asked.
The products we purchased some for self use and others presents are great quality and in the sale made them great quality.
We bought a knife set with matching steak knife’s, solid oak chopping boards, cooking pans and cooking utensils and all products are great quality

Reply from ProCook - Chesterfield
Friendly
Friendly, polite and knowledgeable staff. Reasonable prices. Good variety of products.

Reply from ProCook - Chesterfield
Fantastic customer service
Fantastic customer service from Hayley at the chesterfield branch. Very knowledgeable and informative about a wide range of products resulting in us buying the right product.
Would highly recommend- Thank you

Reply from ProCook - Chesterfield
Looking for new pans
I asked a member of staff for advice on new pans to use on induction hob. She was very helpful in explaining what sort I would need. Reached them for me as I’m elderly. I had good service in the shop.

Reply from ProCook - Chesterfield

Reply from ProCook - Chesterfield
Ver pleasant helpful staff and great…
Ver pleasant helpful staff and great choice of cookware and utensils

Reply from ProCook - Chesterfield
Helpful and knowledgeable staff and…
Helpful and knowledgeable staff and well laid out products.

Reply from ProCook - Chesterfield
Staff are always very friendly and…
Staff are always very friendly and helpful when you walk into the store. They leave you to look around but are on hand if you need any assistance with anything.

Reply from ProCook - Chesterfield
Great service
Great service and good value. Susan in ProCook was very helpful with on hand product information which helped with choosing what equipment would suit our needs.

Reply from ProCook - Chesterfield
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







