Lovely assistant, very helpful and friendly. The shop always looks amazing, so clean , and well set out displays . There is everything that you would need for your kitchen . Love coming in even just t... See more
Location
Switch locationDobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
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See what reviewers are saying
Both ladies who were in the shop at Dobbies garden centre were lovely . We were looking at an apple slicer not that we intended to buy one but purely the mechanics of how it works. The ladies took us... See more
Company replied
We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then as... See more
Company replied
Went in to look at a knife set at the Dobbies Garden Centre branch (its next door) for the kitchen, so many to choose from and at prices for every budget. The staff were excellent and gave very use... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, United Kingdom
4.9
Excellent
577 reviews
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Both members staff were very friendly…
Both members staff were very friendly and couldn’t do enough for us. Really pleased with the items we purchased
August 31, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to share your positive experience! We're so glad to hear that our staff were friendly and helpful and that you're pleased with your purchases.
The sales assistant was exceptionally…
The sales assistant was exceptionally helpful. She was chatty as well, and friendly without being pushy. I was very satisfied with my visit and will definitely go there again based simply on the outstanding service.
August 19, 2025
Reply from ProCook - Chesterfield
We're happy to hear that the sales assistant was exceptionally helpful, chatty, and friendly without being pushy. It's great to know you were very satisfied with your visit and will return based on the outstanding service. We appreciate your positive feedback!
The staff were very knowledgeable…
The staff were very knowledgeable regarding the product. Friendly and helpful.
August 30, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff knowledgeable, friendly, and helpful.
Our 1st visit to this shop and we only…
Our 1st visit to this shop and we only went in to see what pans we needed for our new induction hob.
The lovely assistant came over and explained everything about the pans and different types. We then decided what we wanted and she helped us get the best deal.
The other friendly assistant also advised as I wanted some new knives.
We can't express enough the help , advice and fantastic service we received.
August 24, 2025
Excellent customer service from very…
Excellent customer service from very helpful, knowledgeable and courteous staff who were a pleasure to deal with
August 25, 2025
Reply from ProCook - Chesterfield
We appreciate you sharing your experience. We're so happy to hear that you received excellent customer service from our helpful, knowledgeable, and courteous staff!
Excellent items bought and staff were…
Excellent items bought and staff were so helpful understanding I’d popped in to purchase some stuff purely for camping so wanted cheapest option!
August 21, 2025
Reply from ProCook - Chesterfield
We're happy to hear that you found excellent items and our staff were so helpful in understanding your needs for camping and the cheapest options. Thank you!
Excellent knowledgeable staff
Excellent knowledgeable staff. Fantastic product as always
August 19, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy you were pleased with our staff and product.
Very polite and helpful staff
August 19, 2025
Reply from ProCook - Chesterfield
We appreciate your feedback! We're so happy our staff was polite and helpful to you, and we thank you for letting us know.
I like the look of the shop.
I like the look of the shop.
The staff are attentive and don’t hover.
The knives etc are well displayed and not crowded.
I will visit again when I need something kitchen related.
August 19, 2025
Lovely store and the sales assistant…
Lovely store and the sales assistant was friendly and helpful.
August 19, 2025
Reply from ProCook - Chesterfield
We're glad you enjoyed your visit and found our store lovely. We appreciate your kind words about our sales assistant's friendly and helpful service.
Exchanges
Boxed sets of items bought. 1 glazing issue unfortunately in each box on opening after purchase. So not been checked at quality control well.
No problem exchanging goods for a new box which was checked with staff. However had meant a return trip to shop.
So would advice to check sealed boxed itens at till before purchase .
August 6, 2025
Reply from ProCook - Chesterfield
We appreciate your feedback and are sorry to hear about the glazing issues and the extra trip to exchange the sets. We'll review our quality control to prevent this inconvenience in the future. We appreciate your suggestion to check boxed items before purchase.
Reply from ProCook - Chesterfield
We appreciate your positive feedback! We are happy our staff was helpful and made the exchange process easy for you. Thank you for sharing your experience.
Lovely friendly store
Lovely friendly store, helpful assistants with product information
August 4, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy you found our store friendly and the assistants helpful.
Reply from ProCook - Chesterfield
We're happy to hear that our store assistant was helpful! Thank you for your positive feedback; we appreciate it a lot.
Reply from ProCook - Chesterfield
We appreciate you sharing your positive experience! We're so glad our customer service was helpful.
Reply from ProCook - Chesterfield
We appreciate your positive feedback! We are so happy to hear that our staff was helpful, and that you enjoyed our good customer service.
Fantastic value for money
Fantastic value for money, fantastic quality of products and very friendly helpful staff.
July 30, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our products good value and quality, and our staff helpful.
easy to chose
easy to chose, good selection, bargains in the sale, very pleasant sales lady.
July 31, 2025
Reply from ProCook - Chesterfield
We're happy to hear that you found it easy to choose from our good selection and enjoyed the sale bargains. We appreciate your kind words about our sales lady.
Helpful advice
Friendly, helpful and knowledgeable staff who managed to be all those things without being too pushy.
July 23, 2025
Reply from ProCook - Chesterfield
We're so happy to hear that our staff were friendly, helpful, and knowledgeable without being too pushy! We appreciate you taking the time to leave us this review.
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