Lovely assistant, very helpful and friendly. The shop always looks amazing, so clean , and well set out displays . There is everything that you would need for your kitchen . Love coming in even just t... See more
Location
Switch locationDobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
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Both ladies who were in the shop at Dobbies garden centre were lovely . We were looking at an apple slicer not that we intended to buy one but purely the mechanics of how it works. The ladies took us... See more
Company replied
We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then as... See more
Company replied
Went in to look at a knife set at the Dobbies Garden Centre branch (its next door) for the kitchen, so many to choose from and at prices for every budget. The staff were excellent and gave very use... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, United Kingdom
4.9
Excellent
577 reviews
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Membership of staff we dealt with was…
Membership of staff we dealt with was very helpful beyond our expectations.
September 22, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were very helpful and exceeded your expectations.
Sarah was a brilliant help while…
Sarah was a brilliant help while choosing the correct pan for us. A very enjoyable experience.
September 25, 2025
Reply from ProCook - Chesterfield
We're glad you found the perfect pan with our help! It's wonderful to know you had such an enjoyable experience. Thank you for sharing your positive feedback.
Reply from ProCook - Chesterfield
We appreciate your positive feedback! We are so happy to hear you are pleased with our device and products and will be returning.
Walnut crusher
I was unsure what I needed to crush Walnuts for my breakfast cereals, the lady assisrant didn't hesitate and pointed out two products that would meet my needs. I came away happy with my purchase
September 19, 2025
Reply from ProCook - Chesterfield
We're happy to hear that the assistance you received helped you find the perfect product for crushing walnuts! Thank you for sharing your positive experience; we appreciate your feedback.
Reply from ProCook - Chesterfield
We appreciate you sharing your positive experience! We are so happy you found our customer service and products excellent.
Recommend a visit
Great range of stock at highly competitive prices, helpful and knowledgeable staff.
September 19, 2025
Reply from ProCook - Chesterfield
We appreciate your positive feedback! We're so happy to hear that you liked our great stock range, competitive prices, and our helpful and knowledgeable staff.
Reply from ProCook - Chesterfield
We appreciate your positive feedback; we're so glad you value our nice quality at a good price.
The assistant was very knowledgeable…
The assistant was very knowledgeable and helpful, not pushy towards any range but explained each ranges pros and cons, I was looking for a deep pan so tried all designs for weight more than anything and went for a middle of the ranges as I need a ‘not too’ heavy pan in the Elite forged stockpot.
September 19, 2025
Reply from ProCook - Chesterfield
We're happy to hear that the assistant was so helpful in explaining the pros and cons of each range. It's great you found a stockpot that suits your needs regarding weight. Thank you for your positive feedback!
Poor quality pan lost it's non stick
The pan has lost its non stick with in eight months. When we took it back to the shop you were very unhelpful and told us it was all are fault that we had used it in heat to cook food. We would not advise anyone to buy your goods.
September 1, 2025
Reply from ProCook - Chesterfield
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Reply from ProCook - Chesterfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our store, products, and staff.
The shop assistant was very helpful…
The shop assistant was very helpful giving me advice .
September 15, 2025
Reply from ProCook - Chesterfield
We're happy to hear that the shop assistant was helpful and provided you with great advice. Thank you for your positive feedback.
Very helpfull and knowledgeable…
Very helpfull and knowledgeable assistant with deals on offers etc
September 9, 2025
The staff are super friendly and it…
The staff are super friendly and it great to have a conversation about the equipment without them being pushy. I love my purchases and am a loyal, repeat customer.
September 13, 2025
Reply from ProCook - Chesterfield
We're so glad to hear that you find our staff super friendly and appreciate the no-pressure conversations about equipment. We appreciate your loyalty and positive feedback on your purchases!
Pro Cook ECO Range
This is the third pan I have purchased in the Pro Cook ECO range. The ones I have are great to use, easy to handle, not too heavy & easily cleaned. Price range is very good. Very pleased with purchase would recommend.
September 10, 2025
Reply from ProCook - Chesterfield
We're happy to hear you are pleased with your ProCook ECO pans! It's great to know you find them easy to handle and clean. Thank you for recommending them; we appreciate your feedback.
Fantastic product and outstanding staff…
Fantastic product and outstanding staff in Dobbies barlborough store .
The 2 ladies are outstanding even as we didn’t spend a lot of money they gave their full time to help us .
We ordered an out of stock item and they contacted all the other stores and had them sent to store .
Brilliant 👍
September 9, 2025
Reply from ProCook - Chesterfield
We appreciate your fantastic review! We're happy to hear you had such a positive experience at our Barlborough store. It's great to know our staff were so helpful in assisting you with your out-of-stock item. Thank you for your feedback.
Superb quality products
Superb quality products, lovely shop. Periodic visit always come away with something 😊Great sale prices on odd items too. Extremely helpful Manager, without being pushy. Highly recommend
September 6, 2025
Reply from ProCook - Chesterfield
We're happy to hear you find our products superb and our shop lovely! We appreciate you noticing the great sale prices and our helpful manager. We appreciate your recommendation!
IMPRESSIVE…
Not only where were you very impressed by the 25 year guarantee of the pro Cook products. But more so impressed by the knowledge, friendliness and approachability of the two staff working there that day.
A huge shout out to Hayley and Nadia, really helpful and very kind and thoughtful too. Nothing was a chore!
September 6, 2025
Reply from ProCook - Chesterfield
We appreciate your feedback! We're happy to hear that you were impressed by the quality guarantee, knowledge, and friendliness of our staff. It's great to know they were so helpful and kind during your visit.
Quality products available
Helpful staff. Promotion products on offer. Good quality items.
August 29, 2025
Reply from ProCook - Chesterfield
We appreciate you taking the time to share your great experience! We're so happy to hear you found our staff helpful and liked our products.
Friendly service
Friendly, helpful service. We knew what we wanted and they served us well.
September 5, 2025
Reply from ProCook - Chesterfield
We're so happy to hear you found our service helpful and friendly! We appreciate you letting us know we served you well. Thanks for your positive feedback.
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