The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
Company replied
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See what reviewers are saying
Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... See more
Company replied
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... See more
The 2 female staff on the day escorted me to the products I was looking for. Very polite, knowledgeable & helpful. Products attractively displayed and all appeared to be in stock. Good, sensible pr... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
471 reviews
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very good service good layout a pleasure
April 13, 2026
May use AI-assist with repliesRead more
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Very knowledgeable member of staff very…
Very knowledgeable member of staff very good price as well
April 8, 2026
Reply from ProCook - Chichester
We appreciate you letting us know our staff was knowledgeable, and that you found a very good price. It means a lot to our team.
A bit fiddly to put the device…
A bit fiddly to put the device together. Blades seemed to mash onion rather than chop it.
March 25, 2026
Reply from ProCook - Chichester
We appreciate your feedback and are sorry you had trouble assembling the device. We'll investigate the onion chopping issue you experienced.
The staff were really welcoming
The staff were really welcoming, helpful and knowledgeable and the customer service was brilliant. I highly recommend.
April 11, 2026
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff welcoming, helpful, and knowledgeable.
Excellent store with stock well laid…
Excellent store with stock well laid out, huge choice yet all at very reasonable cost. Charming and helpful staff happy to help.
April 11, 2026
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this excellent review! We're so happy to hear that you were satisfied with our store and staff.
Absolutely brilliant
Absolutely brilliant. Susan who serviced us went above and beyond the call of duty to make sure we got exactly what we wanted.
April 8, 2026
Reply from ProCook - Chichester
We're happy to hear that you had such a positive experience! It's great to know that our service met your expectations, and we appreciate your kind words. Thanks for your feedback.
Reply from ProCook - Chichester
We appreciate you letting us know our staff was helpful and that you had a very good experience. It means a lot to our team.
Excellent displays
Excellent displays, helpful sales personnel having a good knowledge of products.
Overall a excellent experience.
April 7, 2026
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were satisfied with our displays, knowledgeable staff, and overall experience.
Reply from ProCook - Chichester
We are glad you enjoyed your experience. Thank you for sharing your positive feedback with us!
Reply from ProCook - Chichester
We appreciate your positive feedback regarding our attentive and friendly staff. We are happy you were pleased with their knowledge.
Reply from ProCook - Chichester
We appreciate you sharing that you were impressed with our reasonable prices for the good quality products that we offer!
Very helpful shop assistant who helped…
Very helpful shop assistant who helped me decide on a set of dinner plates
March 31, 2026
Lovely shop with knowledgeable staff
Lovely shop with helpful staff. We were provided with advice which helped us choose the right product for us.
April 4, 2026
Excellent service good product…
Excellent service good product knowledge
Introduced other items very clean well merchandised store
April 3, 2026
Great shop highly recommend
Lovely shop very well laid out and super friendly young staff. No quibble returns and excellent advice with no hard sell.
April 3, 2026
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our shop lovely, well-laid out, and our staff super friendly.
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Excellent staff, and cookware
Both staff members were very friendly and helpful, able to advise and knew the products in the shop. Great range of cooking equipment for all budgets of quality cookware. Nice to actually have a chance to look and hold what I was looking for, better than Internet shopping.
April 1, 2026
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