Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... See more
Company replied
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See what reviewers are saying
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... See more
The staff in the Chichester store have been welcoming, friendly, knowledgeable and oh so helpful each time I’ve visited. This week was no exception, and Daisy spent a long time with me, helping me t... See more
The 2 female staff on the day escorted me to the products I was looking for. Very polite, knowledgeable & helpful. Products attractively displayed and all appeared to be in stock. Good, sensible pr... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
471 reviews
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Sales person very helpful and knowledgeable and approachable about products. Was not hovering around us but was easily available for help.
Sales person very helpful and knowledgeable and approachable about products. Was not hovering around us but was easily available for help.
May 2, 2026
Excellent Amalfi mugs
Excellent service and product from both Chichester store and online.
April 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful staff
April 28, 2026
Reply from ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
ProCook has a good variety of quality…
ProCook has a good variety of quality products. The service was excellent, the assistant was helpful and friendly.
April 24, 2026
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistant helpful and friendly and that you like our products.
What a great shop
What a great shop well presented and very helpful staff. Went in for one thing and came out with 5!
April 22, 2026
Reply from ProCook - Chichester
We appreciate your fantastic review! We're so happy you enjoyed our well-presented shop and helpful staff. It's great you found so many items you loved!
Welcoming staff on hand to offer a…
Welcoming staff on hand to offer a professional service 👏
April 24, 2026
Reply from ProCook - Chichester
We appreciate you letting us know our staff was welcoming and offered a professional service. It means a lot to our team!
Reply from ProCook - Chichester
We appreciate you letting us know our shop was lovely and our assistant was pleasant!
Very good range of products
Very good range of products at sensible prices.
Excellent customer service
April 18, 2026
Experienced, efficient and very helpful staff
When I visited the Chichester branch on Wednesday, I'm afraid I didn't get the name of the young lady that helped with my purchase, but I was very impressed with her efficient and professional manner, she was extremely knowledgeable about the items that I was buying and couldn't have been more helpful. The items were a present for my husband and as they were very heavy I was told I could pick them up after I had finished my other shopping, when I returned to the shop an hour or so later every item had been beautifully wrapped and put in a carrier bag for me to carry home. I would like to say a big thank you to the shop assistant who served me that day and I will definitely be telling all my friends about my experience.
April 22, 2026
Reply from ProCook - Chichester
We're happy to hear that you had such a positive experience at our Chichester branch. We appreciate your kind words regarding the assistance you received; it is wonderful to know that the team member was so helpful and efficient. Thank you for sharing your experience, and we're so glad you were pleased with the service.
A great experience
A great experience, had plenty of choice and choices of price rang. Found just what we required.
April 20, 2026
Reply from ProCook - Chichester
We appreciate you sharing your positive experience with us! We're so glad to hear that you found exactly what you required with our variety of choices.
Excellent customer Service good quality…
Excellent customer Service good quality items would buy again
April 17, 2026
Reply from ProCook - Chichester
We appreciate your positive feedback; we are so happy you found our customer service excellent and our items of good quality.
Made welcome.
April 15, 2026
Reply from ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
ProCook service
The staff were very friendly and helpful .we are very pleased with the kettle that we bought and very impressed with the range of products in the store.
April 17, 2026
Good and efficient service and with a…
Good and efficient service and with a smile on their face
April 14, 2026
Helpful staff and quality goods
We know the excellent quality of the goods but also the very pleasant and helpful member of staff. It is always a pleasure to visit ProCook in Chichester.
April 14, 2026
Reply from ProCook - Chichester
We appreciate your kind words! We're so happy to hear that you value the quality of our goods and the helpfulness of our staff. Thank you for visiting us!
Great service and equiptment
April 14, 2026
Helpful staff got exactly what I was…
Helpful staff got exactly what I was looking for x
April 14, 2026
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