The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... See more
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On the 13/07/26 I visited Procook in Chichester for the first time and was greeted by a lovely lady who helped me choose a new chopping board. The lady was polite and professional and I left the shop... See more
Very helpful staff members. Efficiently collected all the boxes of crockery delighted with the 30% summer discount. When I got home, I discovered that one box only had 3 side plates. Phoned this mo... See more
Very helpful and knowledgeable staff. Options given for the item I was looking for and special offers available. Nice and chatty, Made to feel very welcome
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
450 reviews
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Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Options given for the item I was looking for and special offers available.
Nice and chatty,
Made to feel very welcome
July 17, 2026
The assistants were helpful and polite
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but the two in the shop were super. They both went out of their way to help and were good at offering their wares, but not pushy. I felt very comfortable and even went back a couple of hours later to buy more. The products are fun, practical and with a very affordable price range. The colours are 'delicious' and what drew me into the store. It is so clean and fresh looking inside but quite insignificant on the outside - almost a "Speak Easy" exterior one could easily miss.
July 17, 2026
On the 13/07/26 I visited Procook in…
On the 13/07/26 I visited Procook in Chichester for the first time and was greeted by a lovely lady who helped me choose a new chopping board. The lady was polite and professional and I left the shop feeling very happy with my purchase and look forward to visiting the shop again.
July 15, 2026
Excellent staff
Excellent staff - very helpful and fun with it! Pointed out a 3 for £10 offer which was great value so purchased the offer plus the item I went in to Pro Cook. Delighted with my purchases.
July 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pro cook shop is lovely
Pro cook shop is lovely, fresh clean and great products.
I purchased a stainless steel milk frother, and a small food chopper
Very good quality on both and prices excellent,
Easy to use and store. Staff were extremely helpful. I like the fact your email is not only your receipt but your guarantee as well so no need to send off separately well done pro cook.
July 7, 2026
Reply from ProCook - Chichester
We're so pleased you found our shop lovely, fresh, and clean! It's wonderful to hear you're happy with the quality and price of your purchases, and that our staff were extremely helpful. We appreciate your kind words about our email receipt system.
Great choice of equipment to suit most…
Great choice of equipment to suit most budgets. Clearly displayed in bright airy surroundings. Very helpful and friendly staff.
July 6, 2026
Reply from ProCook - Chichester
We're so pleased you found a great choice of equipment to suit your budget and enjoyed our bright surroundings! We appreciate your kind words about our helpful and friendly staff.
ProCook Chichester
The shop look very good and clean and I was very impressed with what you had to sell. The man was also very helpful.
July 7, 2026
Reply from ProCook - Chichester
We're so pleased you found our shop clean and were impressed with our selection! We appreciate your kind words about our helpful team member.
Reply from ProCook - Chichester
We appreciate your kind words about our friendly and helpful service. It means a lot to our team to know we've made a positive impression.
Quality service
I was shopping for just one item, a knife case which I was shown in full and was able to make an informed choice. The salesperson was was helpful and explained the range very well. The service was very good.
July 2, 2026
Excellent customer service,
Excellent customer service,
Very helpful and sourced product from new stock.
July 2, 2026
Reply from ProCook - Chichester
We're so glad you experienced excellent customer service and our team was able to help you find what you needed from new stock! Thank you for your kind words.
Helpful assistance by member of staff
Helpful assistance by member of staff, well stocked and attractive store
June 29, 2026
Reply from ProCook - Chichester
We're so glad you enjoyed our attractive and well-stocked store, and found our staff helpful! Thank you for your kind words.
Very helpful staff members
Very helpful staff members. Efficiently collected all the boxes of crockery delighted with the 30% summer discount.
When I got home, I discovered that one box only had 3 side plates. Phoned this morning and they apologised and have put one aside for me to collect later this week.
Really good experience -- will be shopping in ProCook again
June 28, 2026
The lady in the shop was very nice and…
The lady in the shop was very nice and very patient showing us a wide range of goods
June 27, 2026
I needed a new stainless steal pan and…
I needed a new stainless steal pan and decided to go to ProCook in Chichester. I decided to buy an 18cm in the gourmet range. An assistant then advised me that the professional range would be better on an induction hob. Given there wasn’t a huge price difference I bought the professional . I am most unhappy with it as it is far too heavy when full of water and pasta!!! I have only used it twice and really feel that the weight when full of water and pasta should have been pointed out! I would love to change it for the gourmet range - I sent customer service an email a week ago and am still awaiting a reply!!!! It is far heavier than my 20 year old Meyer stainless steel pan. I look forward to a reply from the company but am still waiting!!
June 18, 2026
Reply from ProCook - Chichester
We're glad you enjoyed our products and wonderful service! Thank you for your feedback.
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