Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... See more
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The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... See more
The staff in the Chichester store have been welcoming, friendly, knowledgeable and oh so helpful each time I’ve visited. This week was no exception, and Daisy spent a long time with me, helping me t... See more
The 2 female staff on the day escorted me to the products I was looking for. Very polite, knowledgeable & helpful. Products attractively displayed and all appeared to be in stock. Good, sensible pr... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
471 reviews
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The lady in the shop was very nice and…
The lady in the shop was very nice and very patient showing us a wide range of goods
June 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I needed a new stainless steal pan and…
I needed a new stainless steal pan and decided to go to ProCook in Chichester. I decided to buy an 18cm in the gourmet range. An assistant then advised me that the professional range would be better on an induction hob. Given there wasn’t a huge price difference I bought the professional . I am most unhappy with it as it is far too heavy when full of water and pasta!!! I have only used it twice and really feel that the weight when full of water and pasta should have been pointed out! I would love to change it for the gourmet range - I sent customer service an email a week ago and am still awaiting a reply!!!! It is far heavier than my 20 year old Meyer stainless steel pan. I look forward to a reply from the company but am still waiting!!
June 18, 2026
Reply from ProCook - Chichester
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Reply from ProCook - Chichester
We're glad you enjoyed our products and wonderful service! Thank you for your feedback.
The staff were very helpful and…
The staff were very helpful and friendly with my purchase of 2 Roasting Tins very good quality items and good price I would recommend them to my friends and family Chichester shop
June 21, 2026
Reply from ProCook - Chichester
We're so glad you enjoyed our shop and found what you needed!
Great service good quality products…
Great service good quality products keep going back for more
June 20, 2026
Reply from ProCook - Chichester
We are so happy you are pleased with our service and quality products! Thank you for your feedback!
Excellent Service
Excellent Service
Manager of shop so helpful. I couldn’t ask for more.
June 16, 2026
Reply from ProCook - Chichester
We're so glad our staff was helpful and you found a reasonable price! We appreciate your visit.
I’m wry pleased with my purchases and I…
I’m wry pleased with my purchases and I was treated very nicely by the staff
June 12, 2026
Wonderful staff who are so helpful
Wonderful staff who are so helpful, welcoming and knowledgable. Just love this shop with its wide range of quality items, great choice and wish I had a pro cook in my own home town.
Never shop anywhere else for cookware.
June 15, 2026
Reply from ProCook - Chichester
We're delighted to hear you love our shop and appreciate our helpful, knowledgeable staff! It's wonderful that you enjoy our wide range of quality items.
Staff were polite
Staff were polite, friendly and helpful. The products purchased- a small aluminium frying pan and a small aluminium saucepan- have already proved to be very useful. Perfect replacements for the pans I had with worn out nonstick coating.
June 12, 2026
Found in the shop what we could not…
Found in the shop what we could not find on line a small steamer. also Salt and Pepper pots.
June 12, 2026
Helpful staff
June 9, 2026
A very helpful assistant who made…
A very helpful assistant who made choice and purchase easy.
June 12, 2026
This s a really superbly sharp knife…
This s a really superbly sharp knife set at the right angle and feels sturdy. I would definitely recommend it.
June 9, 2026
Reply from ProCook - Chichester
We are so pleased you like our bowls and value the pricing. We appreciate your feedback.
Friendly staff who are knowledgeable…
Friendly staff who are knowledgeable about the products.
June 9, 2026
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