ProCook - Chichester Reviews 

537
•
TrustScore 5 out of 5

4.9

19 North Street, PO19 1LB Chichester, GB

•

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Rated 5 out of 5 stars

Great store very helpful staff and very friendly, the products are such good quality and very good price, we have been using this company for many years now and will continue to in the future

Rated 5 out of 5 stars

A Very helpful young woman assisted us and even allowed us to leave our purchase behind the counter while we completed our other shopping. 5 ⭐️ service and friendly with it….makes all the difference... See more

Company replied

Rated 4 out of 5 stars

The assistant in the shop was excellent, really helpful, polite, positive and knowledgeable without being pushy. The Skillet that I bought is great but my concern now is that it is rather heavy to use... See more

Rated 5 out of 5 stars

As always - excellent service in the Chichester store. I don’t think I can recall any shop - and I’ve visited hundreds in my time - where every member of staff has been so welcoming, knowledgeable,... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • 19 North Street, PO19 1LB, Chichester, United Kingdom

  • 01243 963546

4.9

Excellent

TrustScore 5 out of 5

537 reviews

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4.9

All reviews

(537)

25,355 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff at Chichester are always…

The staff at Chichester are always welcoming, truly professional and give great advice. My visit on Thursday was just the same, I had a warm welcome to the store and after explaining what I was looking for the sales assistant gave me all the information I needed to help me make my purchase. I thoroughly recommend a visit to this store where you will find helpful staff with first class knowledge of the products, especially the knives.

September 24, 2026
Rated 4 out of 5 stars

The young woman who served me was…

The young woman who served me was polite and well informed about the advantages of using a ceramic saucepan..

September 18, 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so pleased to hear that the team member who assisted you was polite and knowledgeable. It's wonderful to know she provided helpful information about cookware options to guide your purchase. Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

Always use pro cook

Always use. PRO COOOK for any kitchen needs they have. something for every situation. It’s always good quality well made andi resonably priced

September 21, 2026
Rated 5 out of 5 stars

So nice to see a great range of…

So nice to see a great range of everything you need to set up your kitchen. I had a good look around. I needed a new paring knife and there was a good range to choose from. With the help of a member of the ProCook team I found one that was a good weight and the shape I wanted. I went on to look at the cutlery Soho caught my eye, Its snow on my list for my next visit. This shop is a 10/10 for service, quality and choice.

September 18, 2026
Rated 5 out of 5 stars

Lovely having a Procook shop in…

Lovely having a Procook shop in Chichester. Excellent stock on display and very helpful staff. Buy all my kitchen equipment there. Only bought a coffee mug this time. It was new in, had a hand crafted look and was 330ml perfect for my flat white made by my Sage machine. Normal sized mugs are too large

September 15, 2026
Rated 5 out of 5 stars

Cheerful greeting as I entered the…

Cheerful greeting as I entered the Chichester store. As ever, the shop was very clean with all displays presented in an orderly fashion. My questions were answered knowledgeably. Products purchased were exactly as I had seen online. Payment was efficient and the paperless receipt sent to me online .

September 11, 2026
Rated 5 out of 5 stars

Lovely goods

Lovely goods , displayed well and clearly priced . Staff so helpful and friendly. Will be going back very soon , for Christmas gifts .

September 7, 2026
Rated 5 out of 5 stars

Service above and beyond.

I returned my pans as I wasn’t quite happy with the colour. The staff in the Chichester shop were so friendly and accommodating and even went to their Portsmouth beach to get the colour I wanted. Definitely service above and beyond. Thank you so much.

August 28, 2026

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