ProCook - Chichester Reviews 

471
TrustScore 5 out of 5

4.9

19 North Street, PO19 1LB Chichester, GB


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Rated 5 out of 5 stars

Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... See more

Company replied

Rated 5 out of 5 stars

The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... See more

Rated 5 out of 5 stars

The 2 female staff on the day escorted me to the products I was looking for. Very polite, knowledgeable & helpful. Products attractively displayed and all appeared to be in stock. Good, sensible pr... See more

Rated 5 out of 5 stars

The staff in the Chichester store have been welcoming, friendly, knowledgeable and oh so helpful each time I’ve visited. This week was no exception, and Daisy spent a long time with me, helping me t... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • 19 North Street, PO19 1LB, Chichester, United Kingdom

  • 01243 963546

4.9

Excellent

TrustScore 5 out of 5

471 reviews

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4.9

All reviews

(471)

25,592 reviews in the last 12 months

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Rated 5 out of 5 stars

Frying pan

Bought small frying pan having had good experience with quality of larger pan. Staff very knowledgeable and pleasant.

May 29, 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so glad you had a good experience with our frying pans and found our staff knowledgeable and pleasant! Thank you for your kind words.

Rated 5 out of 5 stars

Staff member was lovely and helpful

Staff member was lovely and helpful. Found a couple of bits I’ve been looking for, for ages, (decent metal measuring cups with embossed amounts) only downside is now I’ve found this shop, I feel it’s going to be costly!

May 26, 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so glad you found those measuring cups and appreciate your kind words about our staff! We hope you enjoy your new finds.

Rated 5 out of 5 stars

Looking for a food prob

Looking for a food prob,
Found a good selection at a great price,
Lovely polite staff very clean shop with lots of great products.

May 26, 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so glad you found a great selection and appreciated our polite staff and clean shop. Thank you for your kind words!

Rated 5 out of 5 stars

I love the shop

I love the shop! The staff are always polite and helpful and the service is very good. Their products are excellent.

May 20, 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so happy you love our shop and found our staff polite and helpful! We appreciate your kind words about our products.

Rated 5 out of 5 stars

Good service

Great knife, great help from the you lady and good price

May 20, 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We are so glad you liked our knife, our team's help, and our prices!

Rated 4 out of 5 stars

Nice new store in Chichester

Nice new store in Chichester, well stocked. Had what I wanted, helpful staff.

May 15, 2026
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Reply from ProCook - Chichester

We're so glad you enjoyed our new store and found our team helpful. We appreciate your positive feedback!

Rated 5 out of 5 stars

excellent service from Chichester shop…

excellent service from Chichester shop staff who were able to answer all of my queries. They were courteous, knowledgeable and positive, and, everything I wanted was in stock!

May 20, 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so pleased to hear you received excellent service from our staff! We're glad they were courteous, knowledgeable, and that everything you wanted was in stock. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, who made sure I got the right product for my needs.

May 19, 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're glad our helpful staff ensured you found the right product for your needs.

Rated 5 out of 5 stars

Lovely friendly staff in store

Lovely friendly staff in store. Knowledgeable and helpful.
The knife is excellent and well balanced. The griddle pan is just what we have been looking for and great value for money.

May 11, 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so happy to hear you found our staff friendly, knowledgeable, and helpful! We're glad you're enjoying your new knife and griddle pan.

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