Helpful shop assistant, good variety of frying pans to choose from. Ended up buying another pan from Gourmet collection - a smaller frying pan but the same as we already have. Excellent non stick, not... See more
Company replied
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See what reviewers are saying
Beautifully laid out shop with gorgeous products displayed to catch the eye and temp you in, which it always does! Staff are amazing , friendly and in no way pushy. Bought some lovely outdoor summer... See more
Company replied
Such good service from the ladies working in this store, helpful friendly and professional without being pushy, ready with advise and nothing was too much trouble. Will definitely be back to buy ag... See more
Company replied
Love popping into this store, much better than the other ones in the area. Staff even remember me, great service
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 27, Cotswold Designer Outlet, GL20 7FY, Tewkesbury, United Kingdom
- 01684 353739
4.8
Excellent
424 reviews
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Reply from ProCook - Cotswold Tewkesbury
We truly appreciate your kind words about our great advice and service. Your positive feedback means a lot to our team.
Such good customer service
Such good service from the ladies working in this store, helpful friendly and professional without being pushy, ready with advise and nothing was too much trouble. Will definitely be back to buy again thank you.
August 4, 2026
Reply from ProCook - Cotswold Tewkesbury
We're so pleased to hear you received such good service from our team! It's wonderful that they were helpful, friendly, and professional without being pushy, and that nothing was too much trouble. We look forward to your next visit!
A positive experience
Very helpful and knowledgeable staff in the Cotswold Designer Outlet, the store is also well stocked and laid out.
August 1, 2026
Unprompted review
friendly helpful staff.
July 29, 2026
Great shopping experience
I quickly found what i was looking for and the staff were helpful and friendly but not pushy which made it a lovely shopping experience.
July 16, 2026
Well laid out smart store
Well laid out smart store. Very friendly, helpful and cheerful staff.
July 28, 2026
Staff were helpful and would visit…
Staff were helpful and would visit again. Products are very good too.
July 20, 2026
helpfulness and knowledge of staff
July 22, 2026
Katie and her colleagues are great.
Katie at the Cotswold Design Outlet and her colleagues were a joy. They couldn't be more helpful. Every one was cheerful and seemed more than happy to serve us. They are all great!!!
July 21, 2026
Went into shop with helpful friendly…
Went into shop with helpful friendly staff. Purchased exactly what I went in for .
July 21, 2026
The additional plates were supposed to…
The additional plates were supposed to be non stick but we used it first time followed the instructions and my steak stuck to the plates I buy stuff from pro cook and normaly am very impressed but on this occasion my pannini press let me down I defiantly would consider wether to buy a similar product in the future as overall the press is good but the additional plates let me down
July 18, 2026
Reply from ProCook - Cotswold Tewkesbury
Thank you for your feedback. We're sorry to hear the additional plates didn't meet your expectations. We appreciate your comments and will share them with our product team. We're glad to hear you're happy with the press overall and hope we can restore your confidence in the future.
Fun interaction with sales staff
Fun interaction with sales staff. Good product exactly what I wanted.
July 18, 2026
Lovely helpful staff
July 11, 2026
Excellent service by very nice Welsh…
Excellent service by very nice Welsh shop assistant.
July 14, 2026
Was lucky enough to be in the area…
Was lucky enough to be in the area again and had ProCook on my list to visit. Again got a lovely welcome from the helpful staff.
July 14, 2026
Reply from ProCook - Cotswold Tewkesbury
We're so pleased to hear you enjoyed your visit and received a lovely welcome from our helpful staff. We appreciate you making us a destination!
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