Really appreciated the care, patience and expert advice when shopping for a set of kitchen knives at the Cribbs Causeway ProCook shop. Bought a set of 5 high quality knives. The lady serving on the mo... See more
Company replied
Location
Switch locationUnit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
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See what reviewers are saying
Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... See more
Company replied
I was looking for fairly inexpensive plastic containers to use in the freezer. Pro Cook were selling sets if five containers for just £5.00. They have proved perfect for my needs. In addition I w... See more
Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, United Kingdom
4.8
Excellent
1K reviews
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The lady in the shop was very good and…
The lady in the shop was very good and helpful and the products were great just what I needed
May 15, 2026
Reply from ProCook - Cribbs Causeway
We're so glad to hear our staff was helpful and that you found exactly what you needed. Thank you for your wonderful review!
Reply from ProCook - Cribbs Causeway
We are delighted you enjoyed our service, staff, and products.
Good experience
May 13, 2026
Procook Store at…Cribbs Causeway
I went into your procook store at cribbs to buy a gift of two gin glasses which l'd seen online so l knew what l wanted . I was able to find the item l wanted straight away as the store was clearly laid out the assistant was very welcoming and served instantly
May 2, 2026
Reply from ProCook - Cribbs Causeway
We're so glad to hear you had a positive experience finding the perfect gift! It's wonderful that our store layout and helpful assistant made your visit easy and enjoyable. Thank you for sharing your feedback.
Lovely friendly shop with an excellent…
Lovely friendly shop with an excellent range of stock.
May 5, 2026
Reply from ProCook - Cribbs Causeway
We're glad you enjoyed our friendly shop and excellent stock range!
Stainless Steel pans
Looking for basic stainless steel pans for my mum. We'd been to lots of shops. Walked into the store and there they were. Exactly what my mum wanted. Helpful and friendly staff assisted us with our questions. Pans have been used and my mum is very pleased with them.
April 24, 2026
I love venturing into pro cook, always a successful journey.
I love venturing into pro cook, it stimulates me to cook more, experiment in the in the kitchen and always to enjoy the food that is produced. I chat to the staff and enjoy the browse. I cannt say how much i have spent in there over the years, but I believe i am genuinely supporting this company... they are great and the staff are fantastic. The quality of their goods is very high and my small kitchen is full of procook products. Thank you, and your amazing staff for helping me to fill my kitchen.
April 25, 2026
So nice to have great staff
The lady was so lovely,she was so welcoming when we walked in and so helpful.
April 27, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff lovely and welcoming.
There staff gave advice and instruction…
There staff gave advice and instruction very friendly and helpful and her service was so comfortable and was very appreciated.
April 26, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful, and appreciated their service.
The staff very helpful and…
The staff very helpful and friendly.Reasonable prices also would shop there again.
April 25, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and friendly and liked our prices.
I got what I wanted and I bought…
I got what I wanted and I bought kitchen tools 3 for £10
April 25, 2026
Reply from ProCook - Cribbs Causeway
We're happy to hear that you got what you wanted and appreciate you purchasing our kitchen tools! Thanks for the positive feedback.
A great range of quality products and…
A great range of quality products and the lovely lady that served me, she was extremely helpful.
April 20, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to share your experience! We're so happy to hear that you were satisfied with our products and helpful staff.
Samantha at your Cribbs Causeway store…
Samantha at your Cribbs Causeway store was fantastic. Very knowledgeable about all of the products we were buying and such a happy and friendly person.
April 25, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff member knowledgeable, happy, and friendly.
Reply from ProCook - Cribbs Causeway
We appreciate you letting us know our staff and service were excellent. We are so happy about the positive feedback!
get product
April 21, 2026
Great quality products
Great quality products at a fair price.
Your local shop is well worth a visit - great friendly staff.
April 9, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were satisfied with our products, prices, and staff.
Helpful staff great product
April 18, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you letting us know our staff was helpful and that you enjoyed our product. We are so happy about the positive feedback!
Love my kettle !
The staff were so helpful & friendly ! A truly great shopping experience!
April 22, 2026
Reply from ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful.
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