Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... See more
Company replied
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.
Company replied
Got a fantastic half price bargain at the shop. The cutlery set was originally £60 and got it for £30 and as usual it’s pure quality 👍
Company replied
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
882 reviews
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Decent product at a fair price
July 20, 2026
Bought 4 steak knives at a very good…
Bought 4 steak knives at a very good price , extremely happy with them and the lady who served us was excellent .
July 20, 2026
Helpful and friendly member of staff
July 20, 2026
Very knowledgeable staff
July 16, 2026
Spacious clean store
Spacious clean store, well laid out. It was easy to find what I was looking for. I was looking for replacement for items that had broken. I knew what I wanted and that the product was excellent quality and value. Staff in the store were professional and friendly.
July 18, 2026
Quality items plenty of choice and…
Quality items plenty of choice and competitive prices
July 18, 2026
I have been looking for a large glass…
I have been looking for a large glass casserole dish for sometime without sucess and found the perfect size with lid at pro cook Dalton Park.
July 11, 2026
Very helpful advice from staff member…
Very helpful advice from staff member without being pushy
July 11, 2026
Good price and helpful staff
July 6, 2026
Got the equipment I needed which…
Got the equipment I needed which actually sharpens my knives well
July 9, 2026
Great range of goods and knowledgable staff
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that I can build a set over time. They had a lot of options, all displayed really well, with various price points. The staff were really knowledgeable and explained the standards, differences and pros and cons for each. I made a purchase and was very happy with the whole experience.
July 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Dalton Park
We're so glad you found our team to be courteous and knowledgeable about our items. We truly appreciate your positive feedback!
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable about products
July 3, 2026
Reply from ProCook - Dalton Park
We're so pleased to hear that our team was helpful and knowledgeable about our products. Thank you for your wonderful feedback!
Great support from staff in store…
Great support from staff in store allowing me to purchase a package deal at a discount rather than individual items. Very friendly staff, all willing to help
June 28, 2026
Reply from ProCook - Dalton Park
We're so pleased to hear our staff were friendly and helpful, allowing you to get a great deal on your package! We appreciate your kind words.
Lovely service at the retail shop
Lovely service at the retail shop. Fast delivery, excellent customer service.
Items lovely and great quality as always.
June 18, 2026
Reply from ProCook - Dalton Park
We're so pleased you experienced lovely service at our retail shop, fast delivery, and excellent customer service! We appreciate your kind words about the quality of our items.
Reply from ProCook - Dalton Park
We're so glad to hear that you had a smooth experience at the till and found our team helpful. Your feedback is greatly appreciated.
I live ProCook and the staff at Dalton…
I live ProCook and the staff at Dalton Park are very helpful xxx
June 30, 2026
Reply from ProCook - Dalton Park
We're so pleased to hear you love our store and found our staff at Dalton Park to be very helpful! Thank you for your kind words.
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