Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... See more
Company replied
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
Good quality and variety of kitchenware at reasonable prices. Staff were helpful and allowed browsing without interference. The shop was well laid out and the staff were helpful when requested.
Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.
Company replied
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
888 reviews
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The staff were extremely helpful in guiding us to the best pan set to meet our needs.t our needs
The staff were extremely helpful in assessing our needs and guiding us to the best
June 3, 2026
Friendly helpful staff
June 4, 2026
The member of staff offered useful…
The member of staff offered useful advice and was very helpful.
June 4, 2026
Fantastic range of stuff
Fantastic range of stuff, I find things that I dont even know I need. Staff are friendly and helpful.
June 5, 2026
Excellent service and quality
Excellent service and quality, staff are very helpful and friendly, absolutely love shopping here. 10/10
June 1, 2026
Great choice and all nicely set out to…
Great choice and all nicely set out to help make the best decision with great customer service
June 2, 2026
Very helpful assistant faye
Very helpful assistant faye. Very good product knowledge too, offering several product options without being pushy. Answered all of our questions without any hesitation. Very happy customer
May 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff were very knowledgeable of…
The staff were very knowledgeable of the products and the shop is very well presented
May 31, 2026
Reply from ProCook - Dalton Park
We're so glad our team was knowledgeable and our shop well-presented. Thank you for your kind words!
Helpful and welcoming staff
May 23, 2026
Reply from ProCook - Dalton Park
We appreciate your kind words.
Kitchen knives
Bought a set of knives at ProCook on Wednesday. The staff were very knowledgeable and helpful. I would definitely return to buy other kitchen items.
May 28, 2026
Reply from ProCook - Dalton Park
We're so pleased you found our staff knowledgeable and helpful! We look forward to welcoming you back for more kitchen items.
Friendly professional staff
May 23, 2026
Reply from ProCook - Dalton Park
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff was very helpful and…
The staff was very helpful and friendly. Will definitely be back again.
May 27, 2026
Reply from ProCook - Dalton Park
We're so glad our staff was helpful and friendly. We look forward to your next visit!
Reply from ProCook - Dalton Park
We appreciate your kind words about our staff.
confidence.
I have never found any issuses with this store regarding staff, quality or price. Total confidence in buying here.
May 22, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you have total confidence in buying here.
Helpful and friendly staff
May 17, 2026
Reply from ProCook - Dalton Park
We appreciate your kind words.
Very good service.
Was impressed with the range of quality cooking implements available in store. Got exactly what I was looking for and the staff were very helpful and knowledgeable regarding my purchase.
May 20, 2026
Reply from ProCook - Dalton Park
We're so pleased you found exactly what you needed and were impressed with our range of quality cooking implements. We're glad our staff were helpful and knowledgeable.
Treasure her
I have a bad heart , and I’m waiting for surgery at Freemans Hospital
. A lady assistant called Victoria / Vicki in the Dalton Park shop , was so kind and helpful. I bought what I needed and with amazing kindness, helped me back to my car with my goods . To have someone like that to day, is very rare ..
Treasure her x
May 19, 2026
Reply from ProCook - Dalton Park
We are so touched to hear about the exceptional kindness you experienced. It's wonderful that our team member provided such thoughtful assistance, especially during a challenging time for you. We truly appreciate your positive feedback.
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