Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... See more
Company replied
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
Good quality and variety of kitchenware at reasonable prices. Staff were helpful and allowed browsing without interference. The shop was well laid out and the staff were helpful when requested.
Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.
Company replied
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
888 reviews
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service was quick asked me if needed…
service was quick asked me if needed anything else i was fine bought some knives spot on
May 17, 2026
Reply from ProCook - Dalton Park
We're happy to hear our service was quick and that you found exactly what you needed! Thank you for your positive feedback.
Went out back to check if they had an…
Went out back to check if they had an item that was being discontinued was over the moon they had some still in stock
May 9, 2026
Reply from ProCook - Dalton Park
We're so glad we had the item you were looking for! We appreciate you taking the time to share your positive experience with us.
Shop looks great from outside.
Shop looks great from outside.
Staff pleasant and knowledgable about my chosen product.
Quick efficient service.
I will recomend to my family and friends.
May 15, 2026
Reply from ProCook - Dalton Park
We're so happy you enjoyed your experience with us! It's wonderful to hear our staff were knowledgeable and provided efficient service. Thank you for the recommendation!
Great store
Lovely store always very clean and very tidy.great selection of products and fantastic quality. The staff are always really helpful and friendly .we got the kettle and toaster deal.very impressed
May 15, 2026
Reply from ProCook - Dalton Park
We're so glad you enjoyed your visit! We appreciate your kind words about our clean store, product selection, and quality. We're happy our staff were helpful and friendly.
Reply from ProCook - Dalton Park
We appreciate your kind words.
Recently bought quite a few pans and…
Recently bought quite a few pans and things for our new kitchen. the staff have been very good with advice and good with our dog who came along. very pleased with everything so far
May 12, 2026
Reply from ProCook - Dalton Park
We're so pleased to hear you're happy with your new kitchen items and our team's helpful advice. It's wonderful that your dog felt welcome too! Thank you for your kind feedback.
The assistant that dealt with my…
The assistant that dealt with my purchase was very helpful.
May 7, 2026
Reply from ProCook - Dalton Park
We appreciate you letting us know our assistant was very helpful with your purchase.
Service was very good
May 6, 2026
Reply from ProCook - Dalton Park
We are glad you enjoyed our service. Thank you for your positive feedback.
Sufficient efficient staff for a good…
Sufficient efficient staff for a good shopper experience
May 9, 2026
Reply from ProCook - Dalton Park
We're glad our staff provided a good shopping experience.
Excellent information and advice from…
Excellent information and advice from staff. Very good product purchased.
May 7, 2026
Reply from ProCook - Dalton Park
We appreciate you sharing that our staff provided excellent information and advice, and that you purchased a very good product!
The shop was quiet staff very helpful…
The shop was quiet staff very helpful showed me and demonstrated what i was looking for and mead a sale.
May 7, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to share your experience! We're so happy to hear our staff was helpful and demonstrated what you needed.
Reply from ProCook - Dalton Park
We appreciate you letting us know our staff was friendly, attentive, and knowledgeable; it means a lot to our team.
Reply from ProCook - Dalton Park
We are so glad you enjoyed our service!
Friendly staff and very helpful
May 6, 2026
Reply from ProCook - Dalton Park
We appreciate your kind words about our staff.
Exceptional customer service
Exceptional customer service, great range of goods of excellent quality.
May 4, 2026
Reply from ProCook - Dalton Park
We're so pleased you found our customer service exceptional and our goods of excellent quality! Thank you for your kind words.
Good baught
The young lady was very helpful left me to walk around. Asked if I needed help i said yes she was very happy to help it was lovely to speak to someone and not a bloody self service till
April 29, 2026
I found what I had been looking months…
I found what I had been looking months for. Young lady serving was polite and friendly.
April 28, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and liked our staff.
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