Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... See more
Company replied
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
Good quality and variety of kitchenware at reasonable prices. Staff were helpful and allowed browsing without interference. The shop was well laid out and the staff were helpful when requested.
Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.
Company replied
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
893 reviews
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Good informative customer service and…
Good informative customer service and good offer on knives and a block.
April 27, 2026
Reply from ProCook - Dalton Park
We appreciate you sharing your feedback! We're so happy to hear that you found our customer service informative and liked our knife and block offer.
Reply from ProCook - Dalton Park
We appreciate you letting us know our staff was helpful and that you had excellent service; it means a lot to our team.
Great in store exoerience
The staff member was extremely helpful, approachable and knowledgeable. This made for an effective shopping experience.
April 26, 2026
Knowledgeable and helpful staff 🤩
April 23, 2026
Reply from ProCook - Dalton Park
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team that you had a positive experience.
Great customer support both in store…
Great customer support both in store and from
Customer services when needing a replacement. Quick and efficient.
April 8, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to share your feedback! We're happy to hear that you received great customer support and quick, efficient service.
Very nice shop with very helpful staff member
Very nice shop with an abundance of choices. Salesman was particularly informative explaining how to store and maintain the item I had purchased (which was an expensive wood chopping block). Very satisfied and would purchase there again.
April 17, 2026
Reply from ProCook - Dalton Park
We're delighted you found our shop nice with an abundance of choices. It's great to know the salesperson was informative explaining how to maintain your wood chopping block. We appreciate your satisfaction and hope to see you again.
Reply from ProCook - Dalton Park
We appreciate you letting us know our staff was nice; it means a lot to our team that everything went well.
Very helpful staff
April 20, 2026
Reply from ProCook - Dalton Park
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Really helpful staff
Really helpful staff, and the products are exactly what we wanted!
April 15, 2026
Reply from ProCook - Dalton Park
We appreciate you letting us know that our staff was helpful, and you found the products you wanted!
Staff very helpful explaining about the…
Staff very helpful explaining about the products and what was on sale.
They packed my products in a bag and put them in the back so I could do more shopping.
Also got some good advice to dispose of kitchen knives
April 18, 2026
Friendly and efficient service
Friendly and efficient service. No ‘hard selling’ and well laid-out store.
April 18, 2026
Excellent service from young lady in…
Excellent service from young lady in shop ordered for home delivery bank holiday weekend and they still arrived the following day
April 6, 2026
Helpful advice for non-stick baking
The shop assistants were very nice and helpful in advising us on non-stick baking trays.
April 13, 2026
Happy shopping experience Attentive staff who were prepared to…
Attentive staff who were prepared to chat and explain the different options available with the pros & cons of each option
April 13, 2026
Reply from ProCook - Dalton Park
We appreciate you sharing that our staff was helpful and our products were good and fairly priced; it means a lot to our team.
Very helpful staff
April 6, 2026
Great shop. A must visit.
Great shop, great kitchen wear, and great customer service 10/10
April 6, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop and customer service.
Very organised well presented shop…
Very organised well presented shop lovely staff very helpful 👍
April 9, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy you found our shop organized, well-presented, and our staff helpful.
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