Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... See more
Company replied
Location
Switch locationUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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See what reviewers are saying
Good quality and variety of kitchenware at reasonable prices. Staff were helpful and allowed browsing without interference. The shop was well laid out and the staff were helpful when requested.
Hi I’ve bought the full set of Oslo dinner service but unfortunately I’ve had three bowls chip only bowls nothing else over a period of four months. The staff are very helpful.
Company replied
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, United Kingdom
4.9
Excellent
893 reviews
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Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Very helpful staff
Very helpful staff, made us very welcome. Excellent range of products.
April 3, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you felt welcome and enjoyed our product range.
Purchase of a set of Pans
Able to browse without anyone bothering you
Help readily available when needed and the member of staff who dealt with my purchase worked out the best deal with discounts
Very happy with service
April 3, 2026
Reply from ProCook - Dalton Park
We're happy to hear that you were able to browse without feeling bothered and that help was readily available. It's great to know you were very happy with the service and the deal you received!
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and talked you through everything.
Thank very much for excellent customer…
Thank very much for excellent customer service.
March 31, 2026
Staff very helpfull pricing good
Staff very helpfull pricing good , its not my first time ive bought other stuff there ie crocery , knives etc.good thank you .
March 31, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Great quality item and price
Great quality item and price staff very helpful and it came with 10 year guarantee
March 29, 2026
they were very helpful
they were very helpful. they had a good range of kitchen stuff with a good range of prices.
March 31, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this review! We're so happy to hear that you found our staff helpful and liked our selection and prices.
Very helpful staff and very competitive…
Very helpful staff and very competitive prices.
March 29, 2026
Good shop for kitchen items
Well stocked shop, friendly and helpful staff. We found what we wanted with the guidance of staff
March 26, 2026
Good quality kitchen accessories at a…
Good quality kitchen accessories at a very good price.
March 25, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our accessories and prices.
Reply from ProCook - Dalton Park
We appreciate your positive feedback; we are so happy that you had a good trade and that our service was pleasant!
The young Man in the shop was very…
The young Man in the shop was very helpful he explained everything to us but wasn't pushy to purchase.
March 19, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our employee helpful and not pushy.
Found a casserole dish big enough for one or two person
Found a casserole dish which is big enough for one or two people made of cast iron but not too heavy
March 23, 2026
Reply from ProCook - Dalton Park
We're happy to hear that you found a cast iron casserole dish that suits your needs without being too heavy. Thank you for sharing your positive experience!
Lovely shop and great staff
Lovely shop, welcoming and well-stocked. The staff are just lovely, checking and explaining to help me make a great choice.
Thank you
March 20, 2026
Reply from ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop welcoming and well-stocked and our staff lovely.
Reply from ProCook - Dalton Park
We appreciate you letting us know our staff was helpful and you got exactly what you needed! We are so happy to hear it.
I love the shop in the Dalton Park…
I love the shop in the Dalton Park outlet. Thanks all members of staff.
March 15, 2026
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