Just bought a knife sharpener to add to my knife set which I bought a couple of weeks ago at the ProCook shop Ditchling, again staff were absolutely brilliant and helpful ,plus I would recommend a... See more
Location
Switch locationNotcutts Garden Pride, Common Lane, BN6 8TN Ditchling, GB
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Concession was not near us so I telephoned in advance describing what I wanted, ( having researched on the web site first). Having confirmed item was in stock with staff, we drove to purchase it. On... See more
Company replied
The sales assistant was so friendly, knowledgeable and helpful. She really was excellent. We bought far more than we went in for because of her brilliant customer service. We are really happy with our... See more
Company replied
I went to buy a specific item - a sauté pan - and the assistant couldn’t have been more helpful, suggesting alternatives I hadn’t considered. She went to the stock room to check if they had the one I... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Notcutts Garden Pride, Common Lane, BN6 8TN, Ditchling, United Kingdom
4.9
Excellent
409 reviews
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Christmas present 🎁
the assistant was very helpful and took me to what I wanted to buy and there was a choice which was very nice and a good price
December 14, 2025
Reply from ProCook - Ditchling
We're so glad the assistant was very helpful and took you to your desired item. It's great there was a choice and that you found a good price!
Reply from ProCook - Ditchling
We appreciate you letting us know that our staff was helpful to you. Thank you for your positive feedback; we are so happy!
Reply from ProCook - Ditchling
We appreciate you sharing your positive experience! We are so happy you found our quality and service amazing.
Reply from ProCook - Ditchling
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Very helpful staff with plenty of…
Very helpful staff with plenty of knowledge.
Polite and patient.
November 20, 2025
Reply from ProCook - Ditchling
We're happy to hear that our staff was helpful, polite, and patient. We appreciate you taking the time to share your positive experience!
Reply from ProCook - Ditchling
We appreciate your positive feedback; we're so happy you are very pleased with our product and its price.
Helpful Assistant…
The lady in your store couldn’t have been more helpful, she is a definite asset to your Company.
I could not believe the discount on the knives I needed, which were on the Black Friday Deal, well done ProCook. One very happy shopper!
November 19, 2025
Reply from ProCook - Ditchling
We're happy to hear that you had such a positive experience in our store. It's great to know our team member was so helpful and that you were pleased with the Black Friday deal. Thank you for your fantastic feedback!
The lady that served me was very…
The lady that served me was very knowledgeable, after choosing the type of pans I wanted she then showed me the best way to buy them and save money really friendly and up beat person.
November 19, 2025
Reply from ProCook - Ditchling
We're glad you enjoyed your experience. It's great to hear that our team member was helpful and knowledgeable in assisting you with your purchase. Thank you for your positive feedback!
Reply from ProCook - Ditchling
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Really helpful service
November 5, 2025
Reply from ProCook - Ditchling
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent service
Excellent service . Look and view the products . Great range of cookware
November 8, 2025
Reply from ProCook - Ditchling
We appreciate you taking the time to share your experience with us! We're so glad you enjoyed our excellent service and cookware range.
Staff at Pro cook in Notcutt garden…
Staff at Pro cook in Notcutt garden nursery, Ditchling went over and above to deliver a great service. Such friendly staff where nothing was too much trouble. Called another store to secure items and arranged for them to be delivered. Great service.
November 7, 2025
Reply from ProCook - Ditchling
We're happy to hear that the staff at the Ditchling store provided such great service! It's wonderful to know that their friendliness and dedication to securing your items made your experience so positive. Thank you for your positive feedback.
Reply from ProCook - Ditchling
We're happy to hear that you find the veggie knife comfortable, sharp, and good-sized with its cover. Thank you for your positive feedback!
Reply from ProCook - Ditchling
We appreciate your positive feedback on our lovely, well-stocked products; we are so happy you are pleased!
Notcutts Ditchling a great store
Been to Notcutts ditchling store again. Always love looking at the stuff you do and the lady is so nice, always helpful and smiling. Please let her know what a great job she does
October 30, 2025
Reply from ProCook - Ditchling
We're happy you enjoy visiting our Ditchling store and appreciate the lovely items we offer. It's great to hear that our team member made your visit special with their helpful and friendly service. We will pass along your kind words!
Very friendly staff member
October 21, 2025
Reply from ProCook - Ditchling
We appreciate the feedback! We are so happy a staff member was friendly, and we thank you for letting us know.
Service was excellent
October 15, 2025
Reply from ProCook - Ditchling
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Had what I wanted,no fuss ,quick service
October 10, 2025
Reply from ProCook - Ditchling
We appreciate your positive feedback! We're so happy to hear you had a quick and easy experience and found what you wanted.
Polite staff
Polite staff, a good choice of products and a price range for everyone.
September 28, 2025
Reply from ProCook - Ditchling
We appreciate you sharing your experience! We're so happy to hear that you found our staff polite and liked our product selection and prices.
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