Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... See more
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Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... See more
It was the first time I had visited your eastbourne store and was very pleasantly impressed. Nice set out with space to comfortably walk around. The stock was interesting and looked good quality. Th... See more
Company replied
I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, United Kingdom
- 01323 385786
4.9
Excellent
237 reviews
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Reply from ProCook - Eastbourne
We appreciate your positive feedback on our friendly service and good quality products; we are so happy you are pleased!
Great kitchenware
Really good variety of kitchen equipment, great value too. Staff very helpful & knowledgeable.
January 24, 2026
Reply from ProCook - Eastbourne
We appreciate you taking the time to share your experience! We're so happy to hear that you found a good variety of equipment at a great value and helpful staff.
Great product range
Knowledgeable staff, great range of excellent products at reasonable prices.
January 27, 2026
Reply from ProCook - Eastbourne
We appreciate your positive feedback! We are so happy to hear that you liked our knowledgeable staff and excellent range of products.
Reply from ProCook - Eastbourne
We're happy to hear that our team was helpful and respectful of your needs. Thank you for sharing your positive experience with us!
Reply from ProCook - Eastbourne
We're glad you had a great experience at our new shop! Thank you for your positive feedback; we appreciate it.
Charming staff
January 14, 2026
Nice well kept store
Nice well kept store. Staff seem invested in their products. Good quality kitchen items at reasonable prices.
January 21, 2026
Great place to shop with a wide range…
Great place to shop with a wide range of options at a range of prices and all good quality.
Very happy with our purchase.
January 20, 2026
Good service provided by staff . Easy billing system.
Lot’s of kitchen variety you can find in one place.
January 19, 2026
I like everything about this store
I like everything about this store: great stock, knowledgeable staff and great prices in the sale too.
January 19, 2026
Brilliant products laid out well with helpful staff
Really well laid out shop, with a friendly and helpful team. Great quality products we purchased the try ply elite pans, previously we thought our hob was the issue but having switched to these our cheap electric hob is no longer an issue at all. They heat evenly and far easier to control than the pervious eclectic mix of pans we had
January 12, 2026
The saucepsns i bought were in a sale
The saucepsns i bought were in a sale. They were good value for money even without being in the sale. Service was good also. Very helpful.
January 12, 2026
I have always love ProCook brand new…
I have always love ProCook brand new shop in Eastbourne staff pleasant and helpful
January 11, 2026
Reply from ProCook - Eastbourne
We appreciate you taking the time to share your thoughts! We are so happy to hear that you love our new shop and that our staff were pleasant and helpful.
Love this shop
Love this shop. Staff always happy. Very clean store. Plenty of room to view items and lovely items
January 15, 2026
Reply from ProCook - Eastbourne
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our shop, find our staff happy, and appreciate our clean and spacious store.
Reply from ProCook - Eastbourne
We appreciate your positive feedback; we are so happy our staff was helpful, and that you liked our nice store!
Very helpful staff & found what I…
Very helpful staff & found what I needed straight away
January 9, 2026
Reply from ProCook - Eastbourne
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and you found what you needed.
Friendly lady staff member
Friendly lady staff member. Lovely selection of goods. Pleased with purchase.
January 9, 2026
Reply from ProCook - Eastbourne
We appreciate you sharing your experience! We're so happy to hear that you found our staff friendly and liked our selection of goods.
Great service from knowledgeable staff.
January 12, 2026
Reply from ProCook - Eastbourne
We appreciate you letting us know our staff was knowledgeable and our service was great for you.
Found what I went in for ,and the…
Found what I went in for ,and the service was excellent.
January 10, 2026
Reply from ProCook - Eastbourne
We appreciate you taking the time to leave us this great review! We're so happy you found what you wanted, and our service was excellent.
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