Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... See more
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It was the first time I had visited your eastbourne store and was very pleasantly impressed. Nice set out with space to comfortably walk around. The stock was interesting and looked good quality. Th... See more
Company replied
Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... See more
I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, United Kingdom
- 01323 385786
4.9
Excellent
236 reviews
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very good products
it is the quality of your products that encouraged us to purchase 2 items and the staff and service was impeccable.
June 18, 2026
Reply from ProCook - Eastbourne
We're so happy you enjoyed our product quality and found our staff and service impeccable! We appreciate your kind words.
Excellent experience
Easy to find what I wanted and good choice of excellent quality products plus very pleasant service
June 19, 2026
Reply from ProCook - Eastbourne
We're so happy you easily found what you wanted and enjoyed our excellent quality products and pleasant service!
Extremely nice and helpful staff
Extremely nice and helpful staff. Stock of what I needed and good quality pans.
June 14, 2026
Reply from ProCook - Eastbourne
We're so glad you found our staff nice and helpful, and our pans good quality! Thank you for your kind words.
Attractive store
Attractive store, easy to find products. Helpful and friendly customer service.
June 18, 2026
Reply from ProCook - Eastbourne
We're so glad you enjoyed our store, product selection, and friendly customer service! Thank you.
I phoned in advance to check stock
I phoned in advance to check stock. My call was dealt with promptly and efficiently. When I called into the store the item I wanted had been put to one side and was ready for me to purchase. A very pleasant shopping experience.
June 13, 2026
Reply from ProCook - Eastbourne
We're so glad to hear you had such a pleasant shopping experience with us! Thank you for sharing your positive feedback; we truly appreciate it.
The service excellent
The service excellent. The teapot is beautiful and great quality. It was a gift for my sister, and she truly loved it.
June 6, 2026
Found the item I was looking for
Found the item I was looking for. Assistant was very helpful
May 29, 2026
Great products and very helpful staff
June 10, 2026
Informative and helpful when choosing…
Informative and helpful when choosing new equipment for my kitchen
May 18, 2026
Good professional advice in the shop…
Good professional advice in the shop from the manager
June 8, 2026
Visited the Eastbourne shop …
Visited the Eastbourne shop for some new knives. Very helpful lady who showed me several sets and tried them out too. Very pleased with my purchase.
June 5, 2026
Returned today to purchase a couple of…
Returned today to purchase a couple of extra pans to add to my set I only bought yesterday. The team in Eastbourne were so helpful and friendly. The triply stainless pans are so good. The quality is so good and after using many different pans these are hands down the best iv ever used on my induction hob. Fantastic cookware great service and look forward to returning to add to my collection.
June 4, 2026
Great service
April 9, 2026
Very helpful staff
Very helpful staff, who enquired if we needed any help, without being pushy. Happy with the assistance given when we asked for help.
May 27, 2026
Reply from ProCook - Eastbourne
We're so glad our team was helpful and provided excellent assistance without being pushy. Thank you for your kind feedback!
Reply from ProCook - Eastbourne
We're glad you enjoyed the quality. We appreciate your feedback on pricing.
Kitchen accessories
Foundwhat I needed. Helpul staff and altogetherva pleasant experience
May 22, 2026
Reply from ProCook - Eastbourne
We're so glad you found what you needed and had a pleasant experience with our helpful staff! Thank you.
Fantastic knowledge and service
May 22, 2026
Reply from ProCook - Eastbourne
We appreciate your kind words.
Reply from ProCook - Eastbourne
We're happy you found our staff friendly and professional.
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