For a Saturday afternoon I was surprised the shop was so quiet and I had three lovely, enthusiastic members of staff to help me choose what I wanted and advise me on various other pieces of equipmen... See more
Company replied
Unit 30A, Fort Kinnaird Retail Park, EH15 3RD Edinburgh, GB
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For a Saturday afternoon I was surprised the shop was so quiet and I had three lovely, enthusiastic members of staff to help me choose what I wanted and advise me on various other pieces of equipmen... See more
Company replied
Great experience in store at Procook in Edinburgh. I was looking for sheathed cooking knives for a camping kitchen kit I was putting together. Safety rummaging in a box was top priority. I found... See more
Very cheerful guy welcomed us as his first customers. Always enjoy visiting ProCook, whether near us, at Fort Kinnaird, or in York at the outlet malls on our annual holidays. The shop always looks tid... See more
Company replied
I called up a few days beforehand to ask about the product I wanted to buy to check it was in stock at Fort Kinnaird, the person on the phone was really helpful and confirmed there was stock availab... See more
Company replied
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
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Unit 30A, Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, United Kingdom
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Was given the wrong cooking pan by assistant who didnt know the sizes.
I had to return and exchange it. Two car trips.

Reply from ProCook - Edinburgh
The location is easy reachable and the staff are welcoming and supportive to the customers.

Reply from ProCook - Edinburgh
very happy with help support and advice given .
LH was very helpful

Reply from ProCook - Edinburgh
Got exactly what I wanted and more. Pizza cutter and board was a gift for my grandson. I also found a mini food processor and chopper. £49 great value. It’s perfect size for me. I don’t need a full size food processor. It works really well.
The young assistant was so helpful and pleasant.
Knowledgeable and helpful staff. Great quality and price.
Good store - convenient location with a good range of goods at reasonable prices and more importantly good quality.
The two very helpful, welcoming and authentic sales ladies really impressed me!! I am very pleased with the products purchased too!!
Great experience in store at Procook in Edinburgh. I was looking for sheathed cooking knives for a camping kitchen kit I was putting together. Safety rummaging in a box was top priority. I found exactly what I wanted and with a current offer of 3 for £10 on a number of items I managed to add additional items and complete the kit for a very reasonable price.
The staff in store were very helpful. It was a very positive first experience of shopping with Procook.
Excellent service in store at Fort Kinnaird, Edinburgh. Helpful and friendly staff. Great deal on dinner set.
For a Saturday afternoon I was surprised the shop was so quiet and I had three lovely, enthusiastic members of staff to help me choose what I wanted and advise me on various other pieces of equipment i might want to buy in the future.
Since I love cooking,it's the kind of shop I could spend hours in.
I will definitely be back when I have to replace more items of a culinary nature.

Reply from ProCook - Edinburgh

Reply from ProCook - Edinburgh
The store at Fort kinnatd is very well stocked but not cluttered, easy to find what you are looking for.. The staff member was very friendly and professional.
I love this shop it has such a great selection at all price ranges and the staff are very friendly and helpful

Reply from ProCook - Edinburgh
Good product reasonable price
Service and staff excellent

Reply from ProCook - Edinburgh
There was two sales people at the desk that were more interested in discussing holidays than helping me. I was totally ignored. Had they approached me and asked if they could help additional sales would have been possible.

Reply from ProCook - Edinburgh
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