ProCook - Fleetwood Reviews 

802
TrustScore 5 out of 5

4.9

Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB


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Rated 5 out of 5 stars

These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.

Rated 5 out of 5 stars

First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... See more

Rated 5 out of 5 stars

Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... See more

Company replied

Rated 5 out of 5 stars

Went in to look for a frying pan and came out with a dinner set,knife,set of cutlery,salad bowl and servers,and the frying pan. The staff were very helpful and pleasant. Would recommend a trip.


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

802 reviews

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4.9

All reviews

(802)

26,090 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service from friendly staff.

May 24, 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We appreciate your kind words about our friendly team.

Rated 5 out of 5 stars

Lovely shop … lovely staff.

Lovely shop … lovely staff.. bought some knives from fleetwood … refreshing to be able to try what I wanted before I purchased. Lots of safe handling processes addressed when being able to try the knives… purley around the situation on selling knives protocols … lovely staff 👌🏾

May 24, 2026
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Reply from ProCook - Fleetwood

We're so glad you enjoyed your experience with our team and appreciated being able to try the knives. We value your kind words about our staff!

Rated 5 out of 5 stars

Pleasant staff

The staff were very helpful and pleasant and I would visit again soon

May 21, 2026
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Reply from ProCook - Fleetwood

We're so glad our staff was helpful and pleasant. We look forward to your next visit!

Rated 5 out of 5 stars

The assistant was very attentive

The assistant was very attentive. She gave us options and we ended up with a 6 piece set plus and extra frying pan. Great service all round.

May 13, 2026
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Reply from ProCook - Fleetwood

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our team member was attentive and provided great service.

Rated 5 out of 5 stars

We love the Procook shop at Fleetwood

We love the Procook shop at Fleetwood! We finally had money and a reason to purchase a new set of knives and a dinner set. Sharon the manager went above and beyond to help us and ensure we got the full set of knives that we wanted. We couldn’t be more grateful and wanted you to know that she is an absolute asset to your store. When we got our items they were fabulous quality and we are over the moon with them. Thank you. We will definitely be back again.

April 25, 2026
Rated 5 out of 5 stars

Great advice made me confident to buy…

Great advice made me confident to buy without any sales pressure. Excellent

April 27, 2026
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Reply from ProCook - Fleetwood

We're glad you felt confident and comfortable with our advice. Thank you for sharing your excellent experience with us; it means a lot!

Rated 5 out of 5 stars

Excellent service and range of products

Very helpful and knowledgeable person working in the shop. Offered advice which was helpful but was not 'pushy' or off-putting in any way.
My friend and I bought several products because we were offered help and then left to make our choices. Excellent customer service.
I love the extremely small frying pan I bought. I've been looking for a really small one for ages.
There is an excellent range in the shop which was tidy and well presented.

April 28, 2026
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Reply from ProCook - Fleetwood

We appreciate your positive feedback! We're so happy to hear that the advice offered was helpful without being pushy, and that you were able to make your choices comfortably. We're glad you love the small frying pan and enjoyed the shop's presentation.

Rated 5 out of 5 stars

Staff very helpful.

Staff very helpful..
Excellent service as always..

April 25, 2026
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Reply from ProCook - Fleetwood

We appreciate you letting us know our staff was very helpful and that you received excellent service. It means a lot to our team.

Rated 5 out of 5 stars

We returned to the Fleetwood store…

We returned to the Fleetwood store while in the area because we had such a good experience there on our previous visit to the store and both members of staff were helpful and knowledgeable about the items we purchased which helped us make a decision which to buy

April 22, 2026
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Reply from ProCook - Fleetwood

We're happy to hear you had another good experience at the Fleetwood store. It's great to know the team members were helpful and knowledgeable, assisting you in making a decision on your purchase.

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