First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... See more
Location
Switch locationUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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See what reviewers are saying
Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... See more
Company replied
Good service, good knowledge about products, very helpful, all in all very good experience shopping for new pans. Will be returning. Staff are not pushy and know the products. Store clean.
Staff very helpful. Pans heavy but seemed good quality. First use followed instructions to the letter. Pan marked on the bottom inside only boiling pasta. Not a good for the price.....
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, United Kingdom
4.9
Excellent
800 reviews
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The staff in the Fleetwood shop are…
The staff in the Fleetwood shop are lovely, very welcoming and helpful. Everything I have bought from here is of excellent quality and it is very rare to go in without buying something even if I didnt need anything!
June 10, 2026
Great service
June 6, 2026
Excellent staff and product range
On both occasions visiting the store staff were helpful and knowledgeable about the products we purchased , hence the second visit : ) .
June 9, 2026
Good service pleasant staff
June 8, 2026
Well stocked shop
Well stocked shop. High quality goods.
Prices competitive. Staff very helpful.
June 7, 2026
Good products and very helpful staff
June 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good selection of items and extremely…
Good selection of items and extremely helpful staff
June 1, 2026
Reply from ProCook - Fleetwood
We're glad you enjoyed our items and found our staff helpful!
Reply from ProCook - Fleetwood
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The lovely sales assistant was really…
The lovely sales assistant was really helpful and friendly. She helped me by carrying the bulky box to the car park. I will definitely recommend
May 29, 2026
Reply from ProCook - Fleetwood
We're so happy to hear our sales assistant was helpful and friendly, even assisting you with your purchase! We appreciate your recommendation.
Reply from ProCook - Fleetwood
We're happy our staff was helpful.
Nice friendly store woth helpful staff
May 25, 2026
Reply from ProCook - Fleetwood
We're glad you enjoyed our store and helpful staff.
Excellent service all round thankyou…
Excellent service all round thankyou with great product
May 25, 2026
Reply from ProCook - Fleetwood
We're so glad you enjoyed our service and product!
Reply from ProCook - Fleetwood
We're glad our team provided excellent service.
Lovely friendly staff and well laid out…
Lovely friendly staff and well laid out shop, everything clearly markrd, and a nice clean shop.
May 24, 2026
Reply from ProCook - Fleetwood
We're so happy you enjoyed our shop and found our staff friendly! We appreciate your kind words.
Reply from ProCook - Fleetwood
We appreciate your kind words about our friendly team.
Lovely shop … lovely staff.
Lovely shop … lovely staff.. bought some knives from fleetwood … refreshing to be able to try what I wanted before I purchased. Lots of safe handling processes addressed when being able to try the knives… purley around the situation on selling knives protocols … lovely staff 👌🏾
May 24, 2026
Reply from ProCook - Fleetwood
We're so glad you enjoyed your experience with our team and appreciated being able to try the knives. We value your kind words about our staff!
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