These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.
Location
Switch locationUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... See more
Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... See more
Company replied
Went in to look for a frying pan and came out with a dinner set,knife,set of cutlery,salad bowl and servers,and the frying pan. The staff were very helpful and pleasant. Would recommend a trip.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, United Kingdom
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The staff very helpful and good service…
The staff very helpful and good service and great products. One bonus the price I expected to pay was wrong so I paid a lot less. 😁

Reply from ProCook - Fleetwood
The staff at your Fleetwood store
The staff at your Fleetwood store are a credit to your company. Very knowledgeable, very helpful, amazing service.

Reply from ProCook - Fleetwood
Just popped in while passing
Just popped in while passing. Tempted by their door offer of plastic storage boxes and also found a mini plastic measuring jug to replace the glass one that had broken.
The staff were friendly and helpful
The staff were friendly and helpful. I love the range of cook wear. Good value.
Excellent quality carving knives purchased.
I went in for a set of new carving knives. Very accommodating staff, who showed me 2 different sets within my price range. I took good advice and opted for a superior set made from German steel. Very happy with purchase. Excellent product, at a reasonable price.

Reply from ProCook - Fleetwood
It would be helpful for a few little…
It would be helpful for a few little signs to separate baking from cooking pots.

Reply from ProCook - Fleetwood
Staff were very helpful
Staff were very helpful. Our dog was welcomed into the shop and made a big fuss of by the staff which he loved

Reply from ProCook - Fleetwood
The staff are very friendly and the…
The staff are very friendly and the quality and prices are very good. The service is excellent

Reply from ProCook - Fleetwood
Great selection of goods to buy.
Great selection of goods to buy.
Prices reasonable.
Very helpful and knowledgeable staff.
Staff very helpful & informative
Staff very helpful & informative. I was very impressed with the layout of the shop & the goods on offer.
Knowledgeable staff
The staff are pleasant and helpful. They have a good knowledge of the products they sell
Great customer service at the Fleetwood…
Great customer service at the Fleetwood freeport ship.

Reply from ProCook - Fleetwood
A good experience
The sales lady, even though she was fairly new in the position, was most helpful, and ensured that I was happy with the product.

Reply from ProCook - Fleetwood
Great please open more shops with quality goods
Great please open more shops with quality goods I bought a bread knife not all shops sell knives these days I also browsed online but like shopping so lots to choose from in pro cook
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