ProCook - Fleetwood Reviews 

802
TrustScore 5 out of 5

4.9

Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB


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See what reviewers are saying

Rated 5 out of 5 stars

These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.

Rated 5 out of 5 stars

First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... See more

Rated 5 out of 5 stars

Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... See more

Company replied

Rated 5 out of 5 stars

Went in to look for a frying pan and came out with a dinner set,knife,set of cutlery,salad bowl and servers,and the frying pan. The staff were very helpful and pleasant. Would recommend a trip.


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

802 reviews

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4.9

All reviews

(802)

26,090 reviews in the last 12 months

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Rated 5 out of 5 stars

helpful staff

March 30, 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

The staff very helpful and good service…

The staff very helpful and good service and great products. One bonus the price I expected to pay was wrong so I paid a lot less. 😁

March 29, 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful, that you received good service, and that you liked our products.

Rated 5 out of 5 stars

The staff at your Fleetwood store

The staff at your Fleetwood store are a credit to your company. Very knowledgeable, very helpful, amazing service.

March 29, 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We appreciate you taking the time to share your positive experience! We're so happy to hear that our staff were knowledgeable and helpful and provided amazing service.

Rated 4 out of 5 stars

Just popped in while passing

Just popped in while passing. Tempted by their door offer of plastic storage boxes and also found a mini plastic measuring jug to replace the glass one that had broken.

March 27, 2026
Rated 5 out of 5 stars

Excellent quality carving knives purchased.

I went in for a set of new carving knives. Very accommodating staff, who showed me 2 different sets within my price range. I took good advice and opted for a superior set made from German steel. Very happy with purchase. Excellent product, at a reasonable price.

March 25, 2026
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Reply from ProCook - Fleetwood

We're happy to hear that our staff were accommodating in helping you find carving knives within your price range. We appreciate you taking their advice and are glad you are very happy with your purchase!

Rated 5 out of 5 stars

It would be helpful for a few little…

It would be helpful for a few little signs to separate baking from cooking pots.

March 19, 2026
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Reply from ProCook - Fleetwood

We appreciate your suggestion about adding signs to differentiate baking and cooking pots. This is helpful, and we will consider it for improvements.

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful. Our dog was welcomed into the shop and made a big fuss of by the staff which he loved

March 22, 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were very helpful and welcomed your dog into our shop.

Rated 5 out of 5 stars

Wry good service

Wry good service

March 22, 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.

Rated 4 out of 5 stars

The staff are very friendly and the…

The staff are very friendly and the quality and prices are very good. The service is excellent

March 13, 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We appreciate you taking the time to leave us this review. We're so happy to hear that you were satisfied with our friendly staff, quality, prices, and service.

Rated 5 out of 5 stars

A good experience

The sales lady, even though she was fairly new in the position, was most helpful, and ensured that I was happy with the product.

March 12, 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales lady was helpful and ensured your satisfaction.

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