First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... See more
Location
Switch locationUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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Fabulous products with real value. Great customer service in store too. We always make a beeline for people cook at Fleetwood to update our kitchen products.
These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.
Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, United Kingdom
4.9
Excellent
806 reviews
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Great customer service
The guys in pro cook really know there stuff. I was well advised by Sharon. I bought more than I thought I would. It was a really wonderful experience. Can’t wait to go back thanks again.
February 15, 2026
Reply from ProCook - Fleetwood
We're so happy to hear you had a wonderful experience and that our staff were helpful. It's great to know you were well-advised and bought more than expected. We appreciate your feedback and look forward to your return!
Cheaper than Amazon
Staff are helpful, cost is fare, as i was replacing my kitchen knives.
February 17, 2026
Reply from ProCook - Fleetwood
We're happy to hear that our staff was helpful and the cost was fair as you replaced your kitchen knives. Thank you for your positive feedback!
The shop is well laid out and easy to…
The shop is well laid out and easy to fine what we were looking for. The staff were friendly.
February 16, 2026
Reply from ProCook - Fleetwood
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop well-organized and our staff friendly.
Always a good range of products at a…
Always a good range of products at a good price. Shopped here before, friendly helpful staff.
February 13, 2026
Reply from ProCook - Fleetwood
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our range of products and prices good, and our staff helpful.
Upmarket cooking
Staff are very helpful, friendly and cheerful with a smile. The shop is extremely clean and everything is extremely well presented.
February 14, 2026
Reply from ProCook - Fleetwood
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful, friendly, and cheerful and liked our shop.
Very pleasant and very helpful
February 14, 2026
The product layout enabled easy…
The product layout enabled easy browsing and location of products. The helpfulness and efficiency of staff.
February 1, 2026
Reply from ProCook - Fleetwood
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our product layout enabled easy browsing and our staff helpful.
Relaxed shopping experience
Great products, allowed to browse in a relaxed comfortable place with very helpful staff
February 9, 2026
Reply from ProCook - Fleetwood
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our products, staff, and comfortable environment.
Staff were very helpful and had a lot…
Staff were very helpful and had a lot of knowledge
February 7, 2026
Reply from ProCook - Fleetwood
We appreciate you letting us know our staff was helpful and knowledgeable! We are so happy to hear it.
The products are of high quality but…
The products are of high quality but every time we visit we get treated like we're stealing and followed. We have spent over £5000 in last 2yrs at Fleetwood branch and have brought this to the attention of management but still happens. Very disappointing and will visit other branches in future
February 8, 2026
Reply from ProCook - Fleetwood
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Great service
Great service. Friendly staff too and that's always a big bonus for me. I deal with customers myself and that is one of my big things. It costs nothing to be friendly, honest and polite 😀
February 5, 2026
Attentive staff who knew your products .
January 30, 2026
The Fleetwood showroom has excellent…
The Fleetwood showroom has excellent friendly and helpful staff
The products are well priced and good value
Very happy customer Thankyou
February 3, 2026
Why there are not enough stars.
If only there were more Stars to give, then we'd award them to Sharon at ProCook Fleetwood. All because she is a Star! The World we live in today desperately needs more people like Sharon the Star of ProCook.
February 1, 2026
Reply from ProCook - Fleetwood
We appreciate your wonderful feedback! It's great to hear that someone in our Fleetwood shop made such a positive impression. We value team members who shine and provide excellent service. Thanks for taking the time to share.
Very helpful staff
The lady in the shop is the most helpful assistant you could wish for.
January 31, 2026
Reply from ProCook - Fleetwood
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our assistant helpful.
Young lady was very helpful without…
Young lady was very helpful without being to pushy and very knowledegable
January 22, 2026
Reply from ProCook - Fleetwood
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and knowledgeable.
Everything clearly marked
Everything clearly marked. Staff were busy sorting items on shelves - understandable - and very pleasant when they served us
January 18, 2026
Really attentive and friendly
The staff were extremely helpful and knowledgeable, without being pushy and overbearing.
January 18, 2026
Reply from ProCook - Fleetwood
We're happy to hear that you found our shop easy to navigate and our staff helpful. Thank you for your positive feedback!
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