Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... See more
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Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... See more
Usual experience in that staff knowledgeable about their products. Able to help to help with advice on online purchases for items out of stock.
Company replied
Very helpful assistant/manager who immediately knew where the product was that I requested and kindly got it for me. She then preserved with a till system that kept falling out. She was a very pleasan... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
252 reviews
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Great company
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something completely different after Lee showed me a knife that didn't need a serrated edge to cut lemons cleanly and she was absolutely right.
August 3, 2026
Staff were very helpful and friendly
Staff were very helpful and friendly. Pans and oven gloves I bought are excellent .
August 3, 2026
Excellent helpful staff with original…
Excellent helpful staff with original purchased. Unfortunately 1 knife i had purchased had a chip so I returned it no problem for an exchange,again excellent customer service.
July 30, 2026
The lady was extremely knowledgable
The lady was extremely knowledgable, professional and friendly. The choice in the store was fantastic
August 2, 2026
Good selection of good quality kitchen…
Good selection of good quality kitchen items. Pleasant, helpful staff. Delighted to be able to see the quality of goods face-to-face rather than buying online.
July 31, 2026
Helpful staff
August 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Beautiful stock
Beautiful stock. So many lovely items and good value. Lady who served me was lovely and friendly
August 1, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our selection of items and found our staff lovely and friendly.
Amazing range of kitchen items
Amazing range of kitchen items. Good quality at reasonable prices and the staff were very helpful too
August 1, 2026
Reply from ProCook - Glasgow Braehead
We're so happy you enjoyed our amazing range of kitchen items, good quality, and reasonable prices! We're also glad our staff were very helpful. Thank you for your kind words.
I found this little shop by accident…
I found this little shop by accident and enjoyed a browse around it's varied products. Lovely products and friendly staff. What's not to like.
July 26, 2026
Very helpful assistant/manager who…
Very helpful assistant/manager who immediately knew where the product was that I requested and kindly got it for me. She then preserved with a till system that kept falling out. She was a very pleasant lady.
July 28, 2026
Happy with service
July 21, 2026
Very helpful staff
July 17, 2026
Helpful friendly staff
July 12, 2026
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