Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... See more
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Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... See more
Staff were really nice, helpful & friendly Unfortunately as only one person on duty, she couldn't help us carry our 3 heavy bags to car park. Wife had to carry them as I was on crutches, assistan... See more
Usual experience in that staff knowledgeable about their products. Able to help to help with advice on online purchases for items out of stock.
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
259 reviews
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Knowledgeable & helpful staff
The staff are knowledgeable and very helpful. Able to answer questions on the spot & advise the best product for our requirements. *****
May 3, 2026
Great experience
I went into your store because I needed a new coffee mug....I have arthritis so this is not a easy quick task lots of lifting testing weight etc one of your start Lee I believe came over to ask if everything was ok I explained everything and she then spent time explaining all the mugs which ones not to look at ones with larger handles which is a bonus she was lovely and even helped once I decided I'd look for knives to mainly down to Lee's lovely attitude she then proceeded to let me try knives to see if I could use them and they were comfortable in my hand.
I will definitely be back. This woman has a lovely attitude talked to me not my husband about what I needed...which isn't the case in a lot of cases. Thanks lee your a star
April 27, 2026
Great service as usual
Great service as usual. I bought a new professional set of knives including the magnetic oak board. Delighted with my purchases. Great shop, fabulous staff. I love this shop in Braehead. It's been a great addition to the shopping centre.
May 1, 2026
Lee helped me choose the right cookware…
Lee helped me choose the right cookware that suited my cooking style and was very patient with me in allowing me to decide
April 26, 2026
Lovely shop
Lovely shop, well presented with good quality products. Shop assistant was very helpful. Would recommend
April 28, 2026
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Friendly efficient knowledgeable staff…
Friendly efficient knowledgeable staff member. Bought the item we were looking for!!
April 25, 2026
Reply from ProCook - Glasgow Braehead
We're happy to hear that a staff member provided you with such great service, and we appreciate you finding what you were looking for!
The staff in the shop were very…
The staff in the shop were very pleasant and helpful informing me of items that that were on offer.
April 22, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff pleasant and helpful with the offers.
The young lady who served me was very friendly and knowledgeable. She recommended a kitchen knife to me and I have had great use of it since I purchased it. It certainly is the right one for me. it.
The young lady who served me was very friendly and polite.
I was very impressed with the layout of your store.
It was that which took me into the store.
April 14, 2026
Very helpful ladies in the shop
Very helpful ladies in the shop. Went out of their way to help me, and ensure that I also got value for money. Super addition to Braehead as a store and great people working in it.
April 18, 2026
Staff very helpful and considerate
Staff very helpful and considerate. Also gave very good advice regarding products and home delivery
April 9, 2026
Well stocked store
My visit to the store was really nice. A member of staff helped me find products and advised me of a value deal.
April 17, 2026
Shopping experience
Staff very pleasant and helpful. Range of kitchen aids very good and not too pricey.
April 16, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you sharing that our staff was excellent, helpful, and not overwhelming. We are so happy to hear it!
Lady assistant was very helpful
Lady assistant was very helpful, even let me try the knives out to see which one I preferred using, quality and price I was pleased with.
April 7, 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to share your experience! We're so happy to hear that the assistant was helpful and that you were pleased with the quality and price.
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