The man in the shop was super helpful. When we couldn't be sure about the size to buy, he came up with alternative solutions. Very good.
Company replied
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
Staff very helpful at our Fort shopping centre. Explained everything and signed us up for the product guarantee. Cooked steaks for our first meal 🥘 with the frying pan, first class. Next buy will... See more
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
Found exactly what l was looking for and the member of staff who assisted me was extremely helpful couldn't fault her. My new stock pot is great.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
715 reviews
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cookware and kitchenware
Great selection of cookware, knives etc and well presented.
I needed a knife block and they had an excellent selection here.
The woman who assisted me was very helpful too
April 9, 2026
Reply from ProCook - Glasgow
We're so happy to hear that you found a great selection of cookware and knives! It's great to know that the staff were very helpful to you.
Assistant was extremely pleasant and…
Assistant was extremely pleasant and very helpful and had such a cheery demeanour. Was delighted with purchases
April 9, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to share your experience! We're so happy to hear that our assistant was pleasant, helpful, and cheery, and that you were delighted with your purchases.
The sales assisstant was helpful.
April 9, 2026
Reply from ProCook - Glasgow
We appreciate your positive feedback; we are so happy our sales assistant was helpful to you!
Reply from ProCook - Glasgow
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Excellent service
I was given excellent service and got advice when I needed it. First class.
April 7, 2026
Reply from ProCook - Glasgow
We are so glad to hear that you received excellent service and helpful advice! Thank you for taking the time to leave us this first-class review.
Everything I wanted
March 30, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Staff knew the product being bought…
Staff knew the product being bought with lots of information given
March 28, 2026
Amazing store and amazing cookware
All staff inside the store were extremely helpful and polite and the selection of utensils and cookware is amazing
March 29, 2026
Reply from ProCook - Glasgow
We appreciate you sharing that our shop staff provided great service; we are so happy you enjoyed that!
Brilliant
Didn't think I would get excited over new pots and pans but so glad I invested in them. They gave been great so far.
I had excellent service at Glasgow fort by Ayden who helped talk me through all the options.
March 5, 2026
Unprompted review
Reply from ProCook - Glasgow
We're happy to hear that you are excited about your new pots and pans! We're so glad that our service at Glasgow Fort helped you find the perfect options. Thanks for your positive feedback.
The lady that served us was very helpful, And She was very happy to give us the best advice on what item to purchase.
The lady that served us was very helpful
March 27, 2026
Reply from ProCook - Glasgow
We appreciate you letting us know that our staff was helpful; it means a lot to our team that you had a positive experience.
Favourite for kitchen appliances
Staff member was lovely, allowed me to shop without being intrusive but came across very approachable. Excellent selection of items, shop well laid out too
March 31, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff member lovely and approachable and enjoyed our selection.
Excellent Service
The assistant was very helpful as I was not too sure about what I required when purchasing a new frying pan . Very polite and a good sense of humour as I was having a wee laugh with her .The frying pan is superb and the 10 year guarantee is very good .
March 30, 2026
Reply from ProCook - Glasgow
We're happy to hear that the assistant was very helpful while you were choosing a new frying pan. It's great to know you found them polite and had a good laugh. We're glad you like the frying pan and its 10-year guarantee.
Annoying staff
It's one of those shops where the staff don't let you browse in peace. Visited today and the lady was following my family around the small store. She must have asked 3 times if we needed any help. We were only in there 5-10 mins. So annoying, just be visible and let people ask for help if needed.
March 30, 2026
Unprompted review
Knives and oven gloves
Was approach by the sales agent who inquired what I was looking for. He explained the differences in the knives and handles. He showed me a set of knives but I only wanted 3, a chef (carving), a bread and paring knife. He was great, allowed me to make my own choice (without pushing for a bigger sale), put my knives on the counter then invited me to have a look around. I had been wanting silicon oven gloves and found them. Thea protect your arms in the oven and also are fantastic at stopping the heat from coming through.
March 26, 2026
Reply from ProCook - Glasgow
We're glad you enjoyed your experience and found exactly what you needed. It's great to know the sales agent was helpful and respected your preferences. Thank you for your positive feedback on the oven gloves too!
Really knowledgable and helpful staff
Really knowledgable and helpful staff, were able to guide me to the best product that was right for my needs and explained why it more suited that the one I had originally wanted to get. Really appreciated that in-depth advice.
March 13, 2026
Helpful and knowledgeable staff
March 17, 2026
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