The man in the shop was super helpful. When we couldn't be sure about the size to buy, he came up with alternative solutions. Very good.
Company replied
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
Staff very helpful at our Fort shopping centre. Explained everything and signed us up for the product guarantee. Cooked steaks for our first meal 🥘 with the frying pan, first class. Next buy will... See more
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
Found exactly what l was looking for and the member of staff who assisted me was extremely helpful couldn't fault her. My new stock pot is great.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
715 reviews
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Your member of staff was very helpful…
Your member of staff was very helpful and had good grasp for what I required and my price range
March 12, 2026
Knowledgable staff amd high end products
The Staff were friendly amd the product was good quality amd good value.
March 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sales assistant …
Sales assistant was very knowledgeable and helpful . We were shown what we asked for and given some suggestions.
March 7, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales assistant was knowledgeable and helpful during your visit.
Reply from ProCook - Glasgow
We're happy to hear that our products are essential to your kitchen. Thank you for your positive feedback; it means a lot to us.
Very friendly and informative staff
March 11, 2026
the quality is amazing the staff…
the quality is amazing the staff fantastic we changed our whole set for non stick snd it was no hassle except even though they were still all un touched in original packaging the told me we defo need the reciept which i had but if misplaced would i have been hassle free ??????
March 8, 2026
Reply from ProCook - Glasgow
We're glad you enjoyed the quality and staff! We appreciate your feedback regarding the receipt requirement for exchanges we di require a proof of purchase, however if you also provide your email address at the point of sale then the paper receipt is not required.
Reply from ProCook - Glasgow
We appreciate your feedback. We are delighted to hear that our knives are fantastic and that you found our service knowledgeable.
Reply from ProCook - Glasgow
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Staff members were very helpful and…
Staff members were very helpful and attentive and friendly.Products are very good and stylish. Satisfaction guaranteed.
February 27, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff members were helpful, attentive, and friendly and that you liked our products.
Reply from ProCook - Glasgow
We appreciate your positive feedback! We are so happy our staff was helpful in your purchase decision; thank you for sharing.
Staff very friendly and knowledgeable
Staff very friendly and knowledgeable, quality items at great prices. Set of 4 baking trays solid feel, no warping no stick and easy to clean.
February 21, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and knowledgeable and are pleased with your baking trays.
No issues with service from staff
No issues with service from staff. Disappointed in purchase as bought milk frother but after 5 attempts, couldn't achieve results. Poor foam and lukewarm heat. Will return to shop.
February 20, 2026
Reply from ProCook - Glasgow
We appreciate your feedback and are sorry the milk frother didn't meet expectations. We'll review this to improve our products. Please return it at your convenience.
Great customer service
February 15, 2026
Reply from ProCook - Glasgow
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Great choice & the assistance offered…
Great choice & the assistance offered was fantastic. Very impressed
February 14, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were impressed with our assistance.
Courteous staff
Very courteous staff. Were in training for the new store opening in Braehead. Product knowledge was excellent.
February 13, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us a review. We're so glad to hear that you found our staff courteous and their product knowledge excellent.
Great store!
The store was well presented. Looked to be quality products. The staff were very helpful.
February 13, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us a review. We're so glad to hear that you liked the store's presentation, the product quality, and our helpful staff.
Reply from ProCook - Glasgow
We appreciate your positive feedback regarding our team's product knowledge and pleasant personalities; we are so happy you enjoyed them!
Reply from ProCook - Glasgow
We appreciate your positive feedback regarding our excellent knowledge and customer service; we are so happy to hear this!
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