The man in the shop was super helpful. When we couldn't be sure about the size to buy, he came up with alternative solutions. Very good.
Company replied
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
Staff very helpful at our Fort shopping centre. Explained everything and signed us up for the product guarantee. Cooked steaks for our first meal 🥘 with the frying pan, first class. Next buy will... See more
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
Found exactly what l was looking for and the member of staff who assisted me was extremely helpful couldn't fault her. My new stock pot is great.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
715 reviews
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V.H.t.H. Very Happy to Help.
I choose you're shop as I could not get a apple decorker for my apple's, reason I bought it, it was for my grandson to use safely.plus wen I went in I was greeted by a lovely staff member who helped me get wat I was looking for.
February 3, 2026
Great staff and quality products
February 5, 2026
Go cook
The lady in store was very helpful and the quality of the kitchen equipment is very good
February 2, 2026
25yr Guarantee (no hassle)
We took back a broken product. 12 years old (it had a 25yr guarantee).
Exchanged without any questions.
Assistant was very helpful
February 1, 2026
May use AI-assist with repliesRead more
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Great, knowledgeable staff
Popped into the shop at The Fort Glasgow…really lovely and helpful staff who gave great recommendations
January 31, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff lovely and helpful with great recommendations.
Reply from ProCook - Glasgow
We appreciate you sharing that the service was great! We are so happy to hear you had a positive experience with our team.
Reply from ProCook - Glasgow
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Excellent custom service and friendly…
Excellent custom service and friendly staff. Away make this a stop when up from Southport.
January 26, 2026
Reply from ProCook - Glasgow
We're glad you enjoyed your experience with our friendly staff and excellent custom service. We appreciate you making us a stop when you're up from Southport!
Reply from ProCook - Glasgow
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Great quality products
Great quality products - my go to for kitchen ware . Got new oven trays - and in the sale so fantastic value.
January 29, 2026
Quality goods and fantastic…
Quality goods and fantastic service.staff you can be proud off
January 29, 2026
Reply from ProCook - Glasgow
We appreciate your positive feedback! We're so happy you liked our quality goods and fantastic service with staff you can be proud of.
Nice and good reception.
January 24, 2026
Really pleased with all the pans I…
Really pleased with all the pans I bought. The sales assistant was very knowledgeable and helpful in helping me to choose the appropriate pans for my needs.
January 17, 2026
Helpful staff good customer service
January 23, 2026
Reply from ProCook - Glasgow
We appreciate your feedback and are happy to know our staff provided good customer service!
Panini press and grill
Been looking for some time now for a panini press the only one which suited me as it came with interchangeable plates and also opened flat was available in ProCook; it wasn't the cheapest option but you get what you pay for and I've always stuck to that ideal. I've bought several cookware items here and the staff are extremely knowledgeable about their products and this really helps when deciding on which product options to buy.
January 20, 2026
Reply from ProCook - Glasgow
We're happy to hear that you found the perfect panini press with interchangeable plates that also opens flat. It's great to know our staff's product knowledge was helpful during your decision-making. Thank you for your positive feedback and for choosing us for your cookware needs.
Loved my knife set b3st ones iv…
Loved my knife set b3st ones iv had,going to but my sons a set each
January 25, 2026
Reply from ProCook - Glasgow
We're happy to hear that you loved your knife set! Thank you for sharing your positive experience and for planning to buy more for your sons.
I bought a non stick milk pan for an…
I bought a non stick milk pan for an induction hob. Great pot, easy to use and clean and balances nicely in the hand.
January 24, 2026
Reply from ProCook - Glasgow
We're happy to hear that you find the milk pan great and easy to use on your induction hob. We appreciate you letting us know it balances nicely!
Great shop with great service. The staff member I dealt with was very…
The staff member I dealt with was very friendly, helpful and knowledgeable. Great service
January 23, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly, helpful, and knowledgeable.
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