The man in the shop was super helpful. When we couldn't be sure about the size to buy, he came up with alternative solutions. Very good.
Company replied
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
Staff very helpful at our Fort shopping centre. Explained everything and signed us up for the product guarantee. Cooked steaks for our first meal 🥘 with the frying pan, first class. Next buy will... See more
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
716 reviews
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Great shop with great service. The staff member I dealt with was very…
The staff member I dealt with was very friendly, helpful and knowledgeable. Great service
January 23, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly, helpful, and knowledgeable.
Fantastic service
Very happy with our purchase but even happier with the service we received from a lovely young lady who was so knowledgeable and took the time to explain the pros snd cons of each option and give us a knife sharpening demonstration. I even had the opportunity to try the knife before buying.
January 18, 2026
Quality product
January 8, 2026
Excellent Product and service
January 16, 2026
Love this shop
Love this shop the staff are amazing the quality of products are brilliant and so much choice
January 11, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to share your thoughts! We are so happy to hear that you love our shop, staff, and the quality and choice of our products.
Reply from ProCook - Glasgow
We're happy to hear that you had a good experience. Thank you for your positive feedback; we appreciate it.
Does what it says on the tin
January 14, 2026
Reply from ProCook - Glasgow
We're happy to hear that our product met your expectations. Thank you for your feedback; it is greatly appreciated.
Very easy transaction
Very easy transaction. The staff were very knowledgeable and helpful.
The frying pan we bought is excellent. Heats up very evenly and cleans easily.
January 12, 2026
Reply from ProCook - Glasgow
We're so glad the transaction was easy and our staff were knowledgeable and helpful. It's great to hear the frying pan heats evenly and cleans easily. Thanks for your feedback!
Happy with our purchase ☺️☺️. We spoke to a member of staff regarding…
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives.
We are extemely pleased with our purchase and confident that we have made the correct choicd with the help of the staff member. We will return to buy other kitchen products..
January 8, 2026
Reply from ProCook - Glasgow
We're happy to hear that our staff member was able to advise and guide you in selecting the most appropriate set of knives. We appreciate that you are pleased with your purchase and confident in your choice. We look forward to your return!
Lady that served us throughout our time…
Lady that served us throughout our time in shop was very good. She was very knowledgeable and friendly without being pushy.
January 12, 2026
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that the service you received was knowledgeable and friendly without being pushy.
Great customer service
Great customer service, sales assistant explained all about the product so I could make and informed choice.
December 15, 2025
Reply from ProCook - Glasgow
We appreciate you sharing your experience! We're so happy to hear that our sales assistant provided great customer service and product details, so you could make an informed choice.
Helpful staff throughout
December 16, 2025
Reply from ProCook - Glasgow
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Glasgow
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great Shopping Experience
Staff at Pro Cook at The Fort were very helpful and the choice of products was excellent.
December 10, 2025
Reply from ProCook - Glasgow
We appreciate you sharing your thoughts! We're so happy to hear that you found our staff at The Fort helpful and that our product selection was excellent.
Reply from ProCook - Glasgow
We appreciate your positive feedback. We are so happy to hear our staff was helpful, friendly, and gave you great tips.
Great shop and customer service
The shop is very nice, with a big selection of products and pleasant customer service.
December 15, 2025
Reply from ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop and product selection and found our customer service pleasant.
great products & service.
December 14, 2025
Reply from ProCook - Glasgow
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Kind
Kind, helpful and knowledgeable staff in a well presented clean and tidy store
December 12, 2025
a nice experience
December 9, 2025
Reply from ProCook - Glasgow
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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