The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... See more
Location
Switch location7-11 Princes Street, HG1 1NG Harrogate, GB
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See what reviewers are saying
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... See more
First time customer and very impressed with the store the staff were very welcoming and helpful fully stocked shelves and very very clean and very good quality and prices
I returned a faulty cafetière to the Harrogate store. The customer service was fantastic, I selected a different cafetière which I am very pleased with.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
7-11 Princes Street, HG1 1NG, Harrogate, United Kingdom
4.9
Excellent
335 reviews
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Reply from ProCook - Harrogate
We appreciate your kind words about our staff.
The young ladies were very helpful &…
The young ladies were very helpful & explained how the best way to clean & keep my purchases in the pristine condition .
June 7, 2026
Reply from ProCook - Harrogate
We're so glad our team provided such helpful advice on caring for your purchases! Thank you for your kind words.
Reply from ProCook - Harrogate
We're so glad our team was extremely helpful and knowledgeable. We appreciate your kind words.
Good product, great staff
Knowledgeable, helpful staff member's service - and good products.
May 30, 2026
Good quality ice cream maker at a keen…
Good quality ice cream maker at a keen price, staff very friendly and helpful
May 31, 2026
Reply from ProCook - Harrogate
We're glad you enjoyed our ice cream maker and found our staff friendly. Thank you for your kind words!
Visited the Harrogate store
Visited the Harrogate store as they were having a relocation sale. I love their cook ware. The staff in there are excellent and very friendly and knowledgeable. We purchased some new bake ware and a frying pan. Things we have been going to get plus 30% discount. Will visit again when they have moved
May 30, 2026
Reply from ProCook - Harrogate
We are so happy to hear you enjoyed your visit to our Harrogate store and found our staff excellent! We appreciate your kind words about our cookware and look forward to welcoming you again after our move.
We needed a good pan as ours had ,had…
We needed a good pan as ours had ,had its day. The lady who helped us was very good in showing us the type of pans we asked for. We chose one and it has been very functional to our needs in our home. We also bought some extra bits for the kitchen. It was an excellent time with a very knowledgeable of all pans available.
May 18, 2026
Reply from ProCook - Harrogate
We're delighted to hear that our team member provided excellent assistance in finding the perfect pan for your home. It's wonderful that you also found some extra kitchen items. Thank you for your kind words!
Great help
From entering the shop staff were helpful and informative. Got what I needed. New knife excellent. Jugs fit the bill.
May 8, 2026
Reply from ProCook - Harrogate
We appreciate your positive feedback! We're so glad our staff were helpful and that you found exactly what you needed.
The staff were very polite and helpful.
May 3, 2026
Reply from ProCook - Harrogate
We appreciate your kind words about our staff.
I love ProCook!!!
Love ProCook products. They anre always a pleasure to use and fit for purpose. Staff are always so helpful and professional yet friendly.
April 8, 2026
Reply from ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our products and that you find our staff helpful and friendly.
Very helpful service
Lady who served was most attentive and helpful without being over bearing or pushy and she knew about her pans 🤗
March 29, 2026
Item I wanted wasn’t in stockroom so…
Item I wanted wasn’t in stockroom so the assistant let me have display item and checked it thoroughly to make sure it was perfect
March 21, 2026
Reply from ProCook - Harrogate
We're happy to hear that the assistant went above and beyond to ensure you received a perfect item! Thank you for sharing your positive experience with us.
Top quality pans at a good price.
March 17, 2026
Reply from ProCook - Harrogate
We appreciate you noting our top quality pans at a good price; we value your business and are so happy!
Friendly helpful staff and excellent…
Friendly helpful staff and excellent price and quality.
March 16, 2026
Friendly helpful, staff
Product was on view so I could see exactly what it looked like. Staff very friendly and helpful. The store was very clean and tidy.
March 11, 2026
Reply from ProCook - Harrogate
We're so glad the product display helped you and that you found our staff friendly and helpful. We appreciate your comments about our store's cleanliness!
Excellent service
Bought some lovely new knives from ProCook - excellent advice on the knives (blade and handle types) and also a magnetic holder for them. We're really pleased with our new purchases!
March 5, 2026
Reply from ProCook - Harrogate
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Great customer service
Great customer service - same as last time. Helpful, happy welcome. Busy keeping the store looking good.
February 28, 2026
Reply from ProCook - Harrogate
We're delighted to hear you consistently receive great customer service! It's wonderful you appreciate our team's helpful and happy welcome and their dedication to maintaining the store.
Vast product knowledge on both…
Vast product knowledge on both occasions.
Detail and assurance given
February 28, 2026
Reply from ProCook - Harrogate
We're happy to hear that you found our product knowledge vast and received detailed assurance. We appreciate your positive feedback and thank you!
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