I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... See more
Location
Switch location20-21 High Street, BN7 2LN Lewes, GB
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See what reviewers are saying
I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... See more
We received great service, great advice all wrapped up with a warm and friendly chat. We were shopping for some specific new carving / kitchen knives, so knew what we wanted. Thoroughly recommend this... See more
Just been in with a Professional Granite frying pan that has a 25yr warranty. I have used regularly since purchase in 2023 & the non-stick coating is starting to peel. I've never put in the dishwash... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
20-21 High Street, BN7 2LN, Lewes, United Kingdom
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Good service and a great price
Good service and a great price. Very happy with my induction saucepan which I got for half price!!
Great quality and very good service
on the move
I have always liked this shop, I just wish we could see the low prices every day not just when you move or saled
Great Shop
Attractive, clean shop with excellent, uncluttered displays. Quality products and helpful staff.
Friendly staff
What's not to like .....
Purchased items during a 'relocation' sale - 50% off so what's not to like! Disappointed however as a couple of the knives are already showing'rust' marks!
Everytime I have been in the shop
Everytime I have been in the shop, the staff have been extremely helpful and polite
Incredible choice of quality stock
Incredible choice of stock, fantastic service extremely knowledgeable friendly staff
Great cookware shopping at ProCook!
Great selection of cookware & helpful, friendly, knowledgeable staff. Having just moved to a house with an Induction hob, we needed new pans that would be suitable. Not only was there a favourable price for a "bundle" of 3 saucepans +frying pan, a generous "relocation" was applied. To celebrate that we added a large saute pan & fabulous knife.We are really pleased with the quality of all!
Outstanding generosity and patience…
Outstanding generosity and patience shown to me by the saleswoman
The lady was extremely helpful ans…
The lady was extremely helpful ans knowledgeable pleasure to shop in there and really good products
Very friendly and helpful staff!
Helpful staff and great to be able to…
Helpful staff and great to be able to buy at my local shops.
May use AI-assist with repliesRead more
Great products and very knowledgable…
Great products and very knowledgable staff who helped me choose

Reply from ProCook - Lewes
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