I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... See more
Location
Switch location20-21 High Street, BN7 2LN Lewes, GB
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See what reviewers are saying
I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... See more
We received great service, great advice all wrapped up with a warm and friendly chat. We were shopping for some specific new carving / kitchen knives, so knew what we wanted. Thoroughly recommend this... See more
Just been in with a Professional Granite frying pan that has a 25yr warranty. I have used regularly since purchase in 2023 & the non-stick coating is starting to peel. I've never put in the dishwash... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
20-21 High Street, BN7 2LN, Lewes, United Kingdom
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Helpful staff
I wanted a non-stick frying pan, and the member of staff was very helpful in showing me all the possibilities. I have used the pan I chose and it is excellent.

Reply from ProCook - Lewes
Great service despite being short…
Great service despite being short staffed, one person when a sale is on, I felt very sorry for her, she was lovely,T

Reply from ProCook - Lewes
Cook employers was extremely helpful…
Cook employers was extremely helpful and thorough in explaining the different qualities of the item. He have is alternative and helped us decide on the most suitable. Gave is a discount and an email guarantee. Very satisfied.

Reply from ProCook - Lewes
Helpful even though product I wanted…
Helpful even though product I wanted was not suitable for my needs.

Reply from ProCook - Lewes
Found some great deals in store today
Found some great deals in store today. Always great quality items. Staff were helpful and friendly.

Reply from ProCook - Lewes
Truly worthwhile Good and interesting layout with…
Good and interesting layout with products at a reasonable price.
The service was excellent and knowledgeable help was given.

Reply from ProCook - Lewes
Price/quality and range
The layout of the shop in Lewes, the wide range and price/quality of the products and a very helpful customer service lady.

Reply from ProCook - Lewes
Great service
The service was excellent. Huge range of kitchen equipment and well stocked.

Reply from ProCook - Lewes

Reply from ProCook - Lewes
Not much left on Lewes High Street…
Not much left on Lewes High Street these days, but it’s good to see a few shops still going strong. Really appreciate the help choosing the right cooking pans — couldn’t be happier.

Reply from ProCook - Lewes
Customer service was excellent
Customer service was excellent
Knowledge of products excellent

Reply from ProCook - Lewes
Precook Two-slice Toaster
Two-slice Toaster was recommended by Good Housekeeping. Very pleased with my purchase and the staff very helpful.

Reply from ProCook - Lewes
Lovely store at Lewes East Sussex…
Lovely store at Lewes East Sussex friendly staff & they have some great items & I especially love the bargain corner
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