I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... See more
Location
Switch location20-21 High Street, BN7 2LN Lewes, GB
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See what reviewers are saying
I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... See more
We received great service, great advice all wrapped up with a warm and friendly chat. We were shopping for some specific new carving / kitchen knives, so knew what we wanted. Thoroughly recommend this... See more
Just been in with a Professional Granite frying pan that has a 25yr warranty. I have used regularly since purchase in 2023 & the non-stick coating is starting to peel. I've never put in the dishwash... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
20-21 High Street, BN7 2LN, Lewes, United Kingdom
4.9
Excellent
449 reviews
Asks customers to review
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Helpful and friendly staff as always.
April 12, 2026
Fabulous store
Fabulous store, amazingly my choice of products & displays and knowledgeable helpful team… 🧡
April 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Personal service with interested man
April 11, 2026
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Very friendly staff and helpful
Very friendly staff and helpful. We are happy with our purchase of dishes.
April 6, 2026
Reply from ProCook - Lewes
We appreciate you letting us know our staff was helpful and pleasant, and that you found excellent value; it means a lot to our team.
Really great products and very helpful…
Really great products and very helpful staff in the shop.
April 9, 2026
Reply from ProCook - Lewes
We appreciate you letting us know that you enjoyed our great products and helpful staff!
Super helpful service
The lady sales assistant went the 'extra mile' to help with my purchase.
April 6, 2026
Really professional and friendly…
Really professional and friendly service from Monika. She was so helpful and accommodating
April 1, 2026
Enjoyed browsing the shop.
April 1, 2026
Staff were amazing
Stall very knowledgeable and very helpful plus the products are second to none.
March 31, 2026
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable and helpful and liked our products.
Great products and service in Lewes and good prices!
I went to product cook on a cold Sunday recently. Most shops were empty except this one. I wanted something particular. The single staff member was very helpful. She found my product, I paid for it then decided to look for another due to the reasonable prices! Unheard of in Lewes. I bought the second item. Love that shop and helpful staff member unflappable.
March 29, 2026
Reply from ProCook - Lewes
We're happy to hear that you enjoyed your recent shopping experience on a quiet Sunday. We appreciate your positive comments regarding our helpful team member and our reasonable prices. Thank you for your feedback and your purchases!
Reply from ProCook - Lewes
We regret you experienced limited assistance. We appreciate your feedback and will address this with our team.
Purchased a rechargeable coffee bean…
Purchased a rechargeable coffee bean burr grinder. Exchanged a frying pan that had seemed to have lost its non-drink capability.
March 15, 2026
Reply from ProCook - Lewes
We appreciate you sharing your experience. We're glad you purchased the grinder and exchanged the frying pan. Thank you for your feedback; it helps us improve.
Good demonstration of product use from…
Good demonstration of product use from staff. Found lady helpful and informative.
March 10, 2026
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and informative.
Helpful staff
A helpful and enthusiastic staff member swiftly located an item that I had asked about. He showed me the key features and I made my purchase. He also told me about the warranty.
March 10, 2026
Reply from ProCook - Lewes
We're happy to hear that our staff swiftly located the item you asked about and explained its features and warranty. We appreciate your positive feedback and are glad you made a purchase.
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